General Manager
5 months ago
**Qualifications**:
- **Education**: Graduate of Business Administration or equivalent
- **Experience**: 10 years and above experience in Retail Management, Operations & Sales
- **Training**: Various trainings in Customer Service; Retail Sales; Business Development; Staff Management
**Hard Skills**:
- Retail Management
- Strategic Planning and Budgeting
- Leadership and Staffing
- Ability to Motivate Others
- Delegation and Team Player
- Customer Focus
- Organizational & Time Management Skills
- Market Knowledge and results driven
- Sales Experience
- Organization
- Verbal and Written Communication
*
**Soft Skills**:
**Needs to have excellent**:
- Communication Skills
- Interpersonal & Team Building Skills
- Trustworthiness & Reliability
- Ethics & Respectfulness
- Visionary Leadership Skills (transforming their vision to reality by thinking ahead)
- Conflict Management Skills
**Duties and Responsibilities**
- Oversee day-to-day operations for every department
- Design strategies and set goals for growth
- Maintain budgets and optimize expenses
- Set policies and procedures to improve work efficiency
- Ensure employees work productively and maintain a high performance for every department
- Evaluate and improve operations and financial performance
- Provides solutions to issues such as business competitors, profit decline, or employee conflict
- Creates excitement and shows passion for the products by communicating relevant market information
- Partners with Human Resources to hire, develop, and retain top talent
- Delivers growth and achieves targets while in line with annual retail budget and stategic plan
- Implements newly developed retail strategies to the highest standards and in line with sales projections to ensure accurate forecasting
- Maintains an efficient organizational structure to maximize sales & productivity
- Ability to work a flexible schedule based on the needs of the business (including opening/closing shifts, weekends, and holidays)
- Ensures showroom operations is of exceptional standard
- Managing multiple department heads and supervisors
- Overseeing, delegating and accomplishing multiple projects
- Takes ownership of his/her own learning agenda by identifying development needs in consultation with the supervisor/manager and agreeing on the individual development plan which goes beyond just training and development
- Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth
- Managing both retail & wholesale company divisions
COVID-19 considerations:
- Showrooms & offices are cleaned and sanitized often
- All employees must wear masks
- Curbside pickup is available
- Social distancing is implemented
- No public transport allowed
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Store Manager: 3 years (required)
**Language**:
- English (required)
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