Front Office Manager

5 days ago

Manama, Bahrain Naturecene Full time

The Front Office Manager plays a pivotal role in launching our eco-luxury resort, overseeing every guest detail from reservations to check-out. Responsibilities include creating top-notch policies, training staff for exceptional service, and handling guest needs. Beyond the front desk, the role will manage marine operations with a focus on sustainability. Collaboration with other departments ensures a seamless experience, blending luxury with a deep connection to nature and wildlife. If you possess exceptional technical expertise, excellent leadership skills, and a passion for maintaining a world-class facility, we invite you to take on this pivotal role and shape the future of our esteemed establishment

**What is in it for you**:

- Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you
- Ignite your skills with our cutting-edge Academies for rapid professional growth.
- Cultivate your talents and watch your career flourish, locally and globally.
- Drive change through impactful Corporate Social Responsibility activities.
- Immerse yourself in a vibrant work environment with extraordinary colleagues.
- Join us on a direct path to success as we skyrocket to new heights

**Key Responsibilities**:

- Front Office Operations: Ensure exceptional customer service for all guests by managing the check-in and check-out processes efficiently, overseeing reservation systems, monitoring room availability, and promptly addressing and resolving guest concerns or issues while maintaining a positive and professional demeanor.
- Team Leadership: Supervise and lead the front office team, including receptionists, concierge, and bell staff. Provide training, guidance, and support to ensure a high level of performance, focusing on customer service, system usage, and hospitality standards.
- Financial Management: Monitor and control front office budgets, expenses, and revenue. Implement strategies to maximize profitability.
- Quality Assurance: Implement and maintain quality standards in guest services, ensuring a welcoming and comfortable environment.
- Technology Utilization: Stay updated on industry trends and implement new technologies to enhance front office operations and guest experience.

**Qualifications**:

- Education: Bachelor's degree in Hospitality Management or a related field preferred.
- Professional Background: Minimum of 6 years of experience in a front office management role within a luxury resort. Pre-opening experience is preferred, and Middle East experience is a must.
- Leadership Management: Demonstrate strong leadership and interpersonal skills. Possess strong organizational skills, with the ability to create and maintain positive working relationships at all levels.
- Communication: Capable of handling stressful situations and resolving conflicts. Exhibit excellent communication and interpersonal skills, enabling effective interaction with guests, team members, and stakeholders.
- Technical Proficiency: Show proficiency in resort management software and reservation systems.

**Salary**: BD1,900.000 - BD3,700.000 per month

  • Front Office Manager

    2 weeks ago

    Manama, Bahrain Onyx By Rotana Full time

    Job Summary: The Front Office Manager is responsible for overseeing all aspects of the front office operation, including guest services, reservations, and housekeeping. They are also in charge of managing the rooms division team to ensure smooth operations and exceptional guest experiences. Job Responsibility: 1. Develop and implement front office policies...

  • Front Office Manager

    2 weeks ago

    Manama, Bahrain Elite Hospitality Group Full time

    Defining and implementing front desk objectives and procedures. - Hiring and training staff and managing the shift schedules. - Tending to guests' complaints and questions and providing exceptional customer service - Resolves guest related problems quickly, efficiently and courteously. - Ensuring that the front desk and reception area is kept clean and...

  • Assistant Front Office Manager

    2 weeks ago

    Manama, Bahrain Hilton Full time

    Assistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...

  • Assistant Front Office Manager

    2 weeks ago

    Manama, Bahrain Hilton Full time

    An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...

  • Assistant Front Office Manager

    1 week ago

    Manama, Bahrain Accor HQ Full time

    **Assistant Front Office Manager** Do you have a heart to serve and love being part of a team? As the Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Front Office Operations whilst supporting the Front Office Manager. **What is in it for you**: - Employee benefit card offering discounted rates in...

  • Assistant Front Office Manager

    2 weeks ago

    Manama, Bahrain Talent Pal Full time

    Assistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...

  • Front Office Manager

    6 days ago

    Manama, Bahrain Hilton Full time

    A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...

  • Front Office Supervisor

    2 weeks ago

    Manama, Bahrain Hilton Full time

    A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...

  • Front Office Agent

    5 days ago

    Manama, Bahrain Al Manzil Hotel Full time

    The Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. She/he will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24...

  • Front Office Intern

    6 days ago

    Manama, Bahrain Hilton Full time

    A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Front Office Supervisor

    2 weeks ago

    Manama, Bahrain Ramada by Wyndham Bahrain Full time

    The front office supervisor is responsible for overseeing the work of front desk staff, ensuring that they provide exceptional customer service to guests. - They are responsible for managing reservations, checking guests in and out of the hotel, and handling any issues or complaints that arise. - responsible for managing room inventory and coordinating with...

  • Front Office Supervisor

    2 weeks ago

    Manama, Bahrain Hilton Full time

    Front Office Supervisor A Front Office Supervisor supervises Reception operations and sets departmental goals and targets so to ensure a continuously improving customer service experience to Guests. **What will I be doing?** As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously...

  • Front Office Receptionist

    4 days ago

    Manama, Bahrain Al Manzil Hotel Full time

    The Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. You will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24 hours a...

  • Duty Manager

    2 weeks ago

    Manama, Bahrain Jumeirah Full time

    Duty Manager - Front Office - Jumeirah Gulf of Bahrain - (2400002T) **About Jumeirah & the Hotel**: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah,...

  • Duty Manager

    1 week ago

    Manama, Bahrain Talent Pal Full time

    Duty Manager - Front Office - Jumeirah Gulf of Bahrain - (2400002T) **About Jumeirah & the Hotel**: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah,...

  • Assistant Front Office Manager-ramada By Wyndham

    2 weeks ago

    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Ramada By Wyndham Manama City Centre is now seeking a Director of Sales and Marketing to join our team in Bahrain. **Job Summary**: The Assistant Front Office Manager is responsible for supervising and controlling all front office staff together with the Front Office Manager, if the area is up to standards laid down by the hotel, to maximize revenue and...

  • Front Office Supervisor

    1 week ago

    Manama, Bahrain AccorHotel Full time

    **Company Description** Novotel Bahrain Al Dana Resort is an international class Resort that combines traditionally-elegant Arabic architecture with a modern touch. This deluxe resort is located in the heart of the Kingdom's diplomatic and business area. **Responsibilities**: Dealing with all guest enquiries and needs; the accurate billing of guest...

  • Assistant Front Office Manager

    2 weeks ago

    Manama, Bahrain Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking Assistant Front Office Manager to join our team at Wyndham Garden in Manama,Bahrain. **Job Summary**: The Assistant Front Office Manager primary function is to assist the Duty Managers with the daily operations of the front office. He/she will act as a supervisor to all Guest Services, Concierge and Uniformed...

  • Assistant Front Office Manager

    2 weeks ago

    Manama, Bahrain Wyndham Hotels Full time

    Wyndham Hotels & Resorts is now seeking Assistant Front Office Manager (Arabic Speaker) to join our team at Wyndham Garden in Manama,Bahrain. **Job Summary** The Assistant Front Office Manager (Arabic Speaker) primary function is to assist the Duty Managers with the daily operations of the front office. He/she will act as a supervisor to all Guest...

  • Front Office Receptionist

    1 week ago

    Manama, Bahrain Monroe hotel and suites, hospitality industry Full time

    4 STAR HOTEL IS LOOKING FOR EXPERIENCED FRONT OFFICE RECEPTIONIST - IDS EXPERIENCE IS A MUST PLEASE SEND RESUME TO- +973 35144070 **Salary**: From BD150.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required)