Branch Manager

1 day ago


Manama, Bahrain Trendfull Cafes & Restaurants Full time

If you have a background in purchasing and procurement within the hospitality/F&B industry, we would love to hear from you.

Responsibilities for this role include:

- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations

Qualifications for this role include:

- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role is a plus
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management

Application Deadline: 14/02/2025


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