F&b Sales Executive

2 weeks ago


Manama, Bahrain Wyndham Hotels & Resorts Full time

Ramada By Wyndham Manama City Centre is now seeking a F&B Sales Executive to join our team in Bahrain.

**Job Summary**:
The F&B Sales Executive is responsible to implement all sales activities and maximize business opportunities in Food & beverage under the general guidance of F&B Manger. The F&B Sales Executive will be responsible to generate new business, maintain existing client relationships, and increase sales revenue.

**Education & Experience**:

- 2 years in marketing field in Foodservice/F&B
- Has good knowledge in digital and social media, creativity, innovation, strategic planning, presentation skills, events and other marketing skills.
- Strong verbal and written communicator.
- Excellent customer service and sales skills.
- Good negotiation and problem-solving skills.

**Fundamental Requirements**:

- Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition
- Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions
- Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers
- Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections etc. to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity
- Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business
- Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints
- Closely monitor the accounts revenue and business production of own business portfolio and maintain an up to date “Account & Contact Database” in the property management system as well as maintain end of month production reports
- Update the hotels on the negotiation / progress of every event and use the technology available for communication and client correspondences
- Provide feedback to the F&B Manager on changing market conditions, review direct competition and conduct regular research to identify new selling strategies

**General Requirements**:

- Researching prospects and generating leads.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Meeting daily, weekly, and monthly F&B sales targets.
- Participating in sales team meetings.
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedure
- Participate in any Training and Development programs as recommended by the senior management

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

**Job Location**: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time

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