Customer Experience Ambassador

3 days ago


Manama, Manama, Bahrain RESO Full time

Company Overview

We are far more than a hospitality leader, and we welcome you as you are. You can find a job and brand that matches your personality at RESO, where we support you to grow and learn every day, making sure that work brings purpose to your life.

At RESO, you have the opportunity to explore limitless possibilities during your journey with us. By joining our team, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

Job Description

We strive for excellence in guest service, ensuring that they return to our hotel by providing exceptional experiences. This includes updating guest history, being aware of the services offered by the hotel, and encouraging guests to use them during their stay.

The Guest Service Associate will be responsible for:

  • Ensuring excellent guest service to guarantee repeat business
  • Updating guest history for accurate record-keeping
  • Familiarizing themselves with hotel services and promotions to inform guests
  • Liaising with colleagues to resolve any issues promptly
  • Providing wake-up calls, informing guests of hotel conditions, and forwarding messages
  • Striving to optimize occupancy rates, average room prices, and hotel turnover

Benefits

We offer a dynamic work environment where you can develop new skills and build a successful career. Our team members enjoy a range of benefits, including competitive compensation packages, opportunities for growth and advancement, and a supportive work culture that values employee well-being and success.



  • Manama, Manama, Bahrain RESO Full time

    About RESO: Apparel Group is a global fashion and lifestyle retail conglomerate with a presence in various countries. Our company operates numerous stores across four continents, employing thousands of staff members.Job DescriptionThe Customer Service Ambassador plays a vital role in generating sales and delivering exceptional customer service. Key...


  • Manama, Manama, Bahrain RESO Full time

    Salary & BenefitsThe successful candidate will receive a competitive salary of BD 130 per month, along with food and accommodation perks. After completing the probation period, the salary will increase to BD 150 per month.


  • Manama, Manama, Bahrain Bonapal Full time

    We are seeking a highly skilled Food and Beverage Ambassador to join our team at Bonapal. As a key ambassador for our brand, you will be responsible for promoting our unique offerings and values while delivering exceptional service to our guests.About This Role:Promote Our Brand: Effectively communicate our brand story, highlighting our commitment to...


  • Manama, Manama, Bahrain Independent Food Company Full time

    At Independent Food Company, we are driven to create unique home-grown food concepts that bring people together.As a hospitality company based in the UAE, we have multiple concepts under our umbrella – SALT, Switch, Parker's, Candy, Somewhere and Public.We are looking for individuals who embody the spirit of independence, with a passion for hospitality and...


  • Manama, Manama, Bahrain Calo Inc Full time

    Role OverviewWe're seeking a talented and dedicated Customer Experience Associate to be the primary point of contact for our customers. This role involves addressing customer inquiries, sharing feedback with different departments, and identifying ways to improve our processes.


  • Manama, Manama, Bahrain Robinson & Co Full time

    Company OverviewMarks & Spencer, a leading retail company in Bahrain, is seeking an enthusiastic and skilled Cafe Assistant to join its team. As part of the Al-Futtaim Group, we are committed to providing excellent customer service and ensuring that our customers have an exceptional shopping experience.


  • Manama, Manama, Bahrain Alabbar Enterprises & ANOTHER Full time

    Company OverviewAlabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands and has a passion for delivering exceptional retail experiences to its guests.We bring prevailing international & homegrown brands, adhering to our core values and striving to create synonymous moments and experiences for our customers.


  • Manama, Manama, Bahrain RESO Full time

    **About the Role:**We are seeking a highly skilled and dedicated individual to join our team as a Dining Room Ambassador at RESO. In this role, you will be responsible for providing exceptional customer service and ensuring that every guest has an outstanding experience.**Key Responsibilities:**Greet and welcome guests upon arrival, encouraging them to...

  • ambassador

    2 weeks ago


    Manama, Manama, Bahrain Raffles Full time

    Champions arrival and departure experience of guests Ensure adherence of arrival/departure service sequence Assists to direct and walk guests to their destination in the hotel Ready to undertake all roles including the night shifts of the Front Office Team Takes responsibility and ownership in creating personal connections through emotional luxury between...


  • Manama, Manama, Bahrain Kitopi Full time

    About the OpportunityKitopi is looking for a Customer Experience Lead to join our team. The successful candidate will have a strong background in customer service, excellent leadership skills, and the ability to connect with guests and staff.Main Responsibilities:Lead customer experience initiatives, including customer feedback, complaints, and...


  • Manama, Manama, Bahrain RESO Full time

    About Calo Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. Role Overview We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of...


  • Manama, Manama, Bahrain Calo Inc Full time

    Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. Role Overview We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our...


  • Manama, Manama, Bahrain RESO Full time

    **About the Job:**We are seeking a Customer Experience Specialist to join our team at RESO. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience.**Key Responsibilities:**Provide personalized attention to each guest, anticipating their needs and...


  • Manama, Manama, Bahrain RESO Full time

    At RESO, we are seeking a skilled Customer Service Representative to join our team. As a Sales Ambassador, you will play a crucial role in providing exceptional customer experiences and driving sales growth.About the RoleThe primary function of this position is to serve customers by selling products via telephone. This involves cold calling techniques to...


  • Manama, Manama, Bahrain RESO Full time

    About Us\Apparel Group is a global fashion and lifestyle retail conglomerate that has carved its strong presence in the UAE, Kuwait, Bahrain, Oman, Saudi Arabia, India, South Africa, Singapore, Indonesia, Thailand, and Malaysia. We operate over 1750+ stores and 75+ brands across all platforms, employing 17,000 multicultural staff covering four continents.Job...


  • Manama, Manama, Bahrain RESO Full time

    Job DescriptionKey Responsibilities: Champions arrival and departure experience of guests, ensures adherence of arrival/departure service sequence, assists to direct and walk guests to their destination in the hotel, ready to undertake all roles including the night shifts of the Front Office Team.Guest Relations: Takes responsibility and ownership in...


  • Manama, Manama, Bahrain Braxtone Group. Full time

    The Braxtone Group is seeking a skilled and customer-focused individual to fill the role of Contact Centre Agent. As a key member of our team, you will be responsible for handling incoming and outgoing calls with a cordial and positive tone of voice.Key Responsibilities:Answer all calls within 2 ringsFoster good rapport with customers through active...


  • Manama, Manama, Bahrain Gulf Marketing Group Full time

    About GMGGMG is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and homegrown brands across the sport, food, and health sectors. Its vision is to inspire people to win in ways that make the world better.GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG...


  • Manama, Manama, Bahrain RESO Full time

    About UsWe are The Ritz-Carlton, a global leader in luxury hospitality. Our mission is to create lifelong memories for our guests through exceptional service and attention to detail.Our CultureWe believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Our Gold Standards guide us every day to deliver rare and special...


  • Manama, Manama, Bahrain RESO Full time

    Becoming a Guest Service Expert at RESO means joining a community of like-minded professionals who share a passion for delivering exceptional experiences. As a key member of our team, you will play a vital role in bringing our vision to life, creating unforgettable memories for our guests and exceeding their expectations at every turn.Company OverviewAt...