Service Operations Manager
3 days ago
Jobtrack Management Services is a leading recruitment agency with a strong presence in the GCC region.
Key Responsibilities:- Oversee the delivery of exceptional service to clients, ensuring seamless operations and high levels of customer satisfaction.
- Lead and manage a team of service professionals, providing guidance and support to ensure they meet performance targets.
- Collaborate with cross-functional teams to drive effective service operations, identifying areas for improvement and implementing changes as needed.
- Monitor and analyze service performance metrics, using data to inform business decisions and drive growth.
The ideal candidate will have an engineering degree from a recognized institution and at least 2 years of experience in a service management role in the GCC region. A valid GCC driving license is also required.
In addition to technical skills, the successful candidate will possess strong leadership and communication skills, with the ability to motivate and inspire their team to deliver outstanding results.
As a key member of our organization, the Operations Lead will play a critical role in shaping the future of Jobtrack Management Services. If you are a skilled and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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