Head of Sales and Marketing
3 days ago
Jumeirah Group, a member of Dubai Holding, has been making a significant impact on the global hospitality industry for over two decades. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position exceptional service, elevated dining experiences, and surprising architecture and design at the heart of every guest experience.
We operate a world-class portfolio of 23 properties across the Middle East, Europe, and Asia, employing over 8,000 colleagues from more than 106 nationalities.
About The JobOur search is on for a highly skilled Sales and Marketing Director to join our team.
This role requires a seasoned professional who will oversee all sales and marketing activities, including promotions and sponsorships, ensuring efficient and effective departmental operations.
The successful candidate will be responsible for driving business objectives, supporting our annual business plan, and aligning with organizational goals.
Main Responsibilities:- Effectively communicate business goals and updates across teams.
- Possess comprehensive knowledge of our offerings, including rooms, restaurants, conference, and event facilities, as well as market rates.
- Maintain open communication channels to address customer feedback, collaborating with relevant departments for timely resolution.
- Develop innovative ideas to enhance guest satisfaction and service quality.
- Monitor guest feedback closely, communicating results, and recommend improvements.
- Participate in training programs to enhance personal and departmental standards.
- Ensure team members possess necessary skills to meet or exceed expectations.
- Recommend modernization of equipment, service methods, and presentation to enhance guest satisfaction.
We seek an ideal candidate with the following experience and qualifications:
- A degree in Business Administration and/or Hospitality Management.
- At least five years of experience in international luxury hospitality, preferably with exposure to the MENA region.
- Proven leadership and strategic planning skills within Sales, Marketing, and Revenue teams.
- Experience in commercial planning and execution.
We offer a competitive tax-free salary in Bahraini Dinar (BHD), excellent leave and healthcare package, flights home, accommodation allowance, life insurance, and exclusive discounts across our properties globally.
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