Telecom Business Analyst for Salesforce Solutions

3 days ago


Manama, Manama, Bahrain RESO Full time

**Job Overview:**

We are seeking a highly skilled Telecom Business Analyst to join our team at RESO. The successful candidate will possess in-depth knowledge of Salesforce Communications Cloud and its capabilities, as well as expertise in B2B sales processes.

**Key Responsibilities:

  • Deep understanding of Salesforce Communications Cloud and its applications in the telecom industry.
  • Expertise in automating order-to-cash processes using Salesforce solutions.
  • Ability to analyze and document business processes, identifying areas for improvement through automation and process optimization.
  • Familiarity with other Salesforce products and their integration with Communications Cloud.
  • Strong analytical skills to identify issues, analyze processes, and recommend innovative solutions.

**Required Skills and Qualifications:

  • Minimum 5 years of experience in Business Analyst roles, preferably in Salesforce or similar CRM systems.
  • Proven track record of improving business processes through automation and process optimization.
  • Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
  • Experience with workflow automation tools like Salesforce Flow, Process Builder, or custom automation solutions.
  • Familiarity with the telecommunications sector and its specific challenges related to B2B sales and order automation.

**Benefits and Opportunities:**

As a Telecom Business Analyst at RESO, you will have the opportunity to work on high-impact projects that drive business growth and improvement. You will be part of a dynamic team that values innovation, collaboration, and continuous learning.



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