Strategic Data Insights Manager
6 days ago
At Zain Bahrain, we are seeking a highly skilled Business Analytics Specialist to join our team. The ideal candidate will be responsible for conducting comprehensive analysis throughout the entire data lifecycle, including requirements gathering, activity analysis, and design assessment.
About the RoleThe Business Analytics Specialist is accountable for developing robust analysis and reporting capabilities using advanced techniques and tools, leveraging statistical models, machine learning algorithms, and data visualization. This individual will monitor performance and implement quality control plans to ensure accurate results, while proactively identifying improvement opportunities to enhance operational efficiency.
Main Responsibilities and Duties- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality.
- Aquire data from primary or secondary data sources and maintain databases/data systems.
- Identify, analyze, and interpret trends or patterns in complex data sets.
- Locate and define new process improvement opportunities.
- Coordinate tools for process management and ensure that cycle guidelines are adhered to.
- Arrange anomalies of consumption and identify errors in data and take measures to resolve them.
- Evaluate business data to identify their different characteristics and locate their similarities to find ways they can be integrated for better results.
- Knowledge of statistical packages for datasets analysis (Excel, SPSS, R, Python, Power BI, Tableau or similar reporting tools).
- Ability to obtain, retain and effectively utilize knowledge of services available and customer service policies procedures and all necessary systems interfaces.
- Ability of Multitasking based on requirements.
- Ability to combine and transform data to facilitate reporting and measurement and communicate those results to non-technical audiences.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
We require a Bachelors Degree in Computer Science, Information Management, Mathematics, Economics or Statistics or any relevant field of study. 4-5+ years of experience in the telecom industry (preferred) or a relevant field. 3+ years of experience in Business Analytics or a working knowledge of analyzing data from complex business systems. Alternatively, an advanced degree in a relevant field can be considered as an equivalent qualification.
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