Customer Service Ambassador

5 days ago


Manama, Manama, Bahrain RESO Full time

About Four Seasons

We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners. We recognize a familiar face, welcome a new one, and treat everyone we meet the way we would want to be treated ourselves.

At Four Seasons, we believe in truly connecting to the people and the world around us. This approach enables us to create impressions that will stay with our guests for a lifetime.

**The Role**

The Hostess is the first interaction for guests in our Restaurants and is responsible for designing memorable experiences. This role focuses on providing exceptional quality and service to our guests.

**Key Responsibilities:**

  • Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
  • Manage the host stand, review the reservation book, and make recommendations for table setup.
  • Ensure cleanliness of each section of the dining rooms and make necessary improvements before opening.
  • Develop a complete working knowledge of menus, menu ingredients, and restaurant information.

**Requirements:**

  • One to two years' previous experience in Food & Beverage; previous employment experience within a luxury Hotel is considered an asset.
  • Ability to operate computer equipment and other food & beverage computer systems.
  • Strong communication skills.

**What We Offer**

  • Competitive salary and comprehensive benefits package.
  • Excellent training and development opportunities.
  • Employee discount for stays at any Four Seasons worldwide.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.


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