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Account Manager Team Lead

1 week ago

Manama, Manama, Bahrain RESO Full time

About RESO, our mission is to deliver an amazing experience—fast, easy, and to your door. Our local delivery platform operates in over 70+ countries worldwide.

The Opportunity

As an Account Management Team Lead at RESO, you will play a pivotal role in shaping the way we do business with our partners. You are at the forefront of our mission to fuel growth for partners and RESO. Your key responsibilities include:

  • Manage critical partners with a high degree of complexity
  • Candidate Qualifications

    We're looking for individuals who have a passion for sales, with 5+ years of experience in sales, account management, or related fields. Ideal candidates excel in transactional deal cycles, demonstrate high levels of ownership and dedication, and showcase creative sales tactics to engage prospects.
  • Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships
  • Ensure daily, weekly, and monthly targets are on track and work with each team member to ensure high efficiency and effectiveness

Ongoing training and development for your team, maintain granular reporting on team performance, set clear expectations, provide guidance, and ensure the professional development of team members. Develop and implement account management strategies to maximize partner success and revenue.

Key Responsibilities

  • Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans
  • Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met
  • Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience
  • Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations
  • Prepare regular reports on team and account performance for senior management
  • Identify opportunities for process optimization and contribute to the development of best practices
  • Drive pipeline and attainment against team's goals

What You Need To Be Successful

  • You show creative sales tactics to engage with prospects
  • You excel in a transactional deal cycle
  • Experience using CRM (Salesforce) and Google Apps

Who We Are

Talabat is part of the Delivery Hero Group, operating in over 70+ countries worldwide.