Sales Team Member
5 days ago
**About Azadea Group**
Azadea Group is a premier lifestyle retail company that owns and operates over 40 leading international franchise concepts in fashion, accessories, food, home furnishings, sporting goods, multimedia, and beauty across the Middle East and Africa.
We are seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.
Key Responsibilities:
- Greet customers and offer assistance promptly to meet their needs in compliance with quality and customer service standards.
- Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
- Maintain accurate stock keeping to prevent security risks and thefts.
- Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
- Arrange and replenish shop shelves continuously to maintain cleanliness and tidiness of the shop floor and shelves at all times.
- Handle cash registers and customer transactions efficiently and accurately to ensure a seamless experience for customers.
- Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
- Notify department or universe managers about unavailable and underperforming products.
- Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.
Qualifications:
- Fluency in English.
- Technical Skills Proficiency in MS Office.
- High school degree.
- Zero to one years of experience in a similar role.
Behavioral Competencies:
- Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
- Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Ensures Accountability: Holds self and others accountable to meet commitments.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations.
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