Front Office Services Manager
4 days ago
Careers at Crowne Plaza offer exciting opportunities for growth and development. As a Front Office Services Manager, you will lead a team of professionals in delivering exceptional guest experiences.
About UsWe are a global hotel brand with a reputation for excellence. Our mission is to connect people and make moments that matter. We believe in being people-first, professional, and inclusive, and we're looking for talented individuals to join our team.
Your Day-to-Day- Lead a team of front office staff in delivering exceptional guest experiences.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Work closely with other departments to resolve issues and improve operational efficiency.
- Recruit, train, and develop team members to meet business objectives.
- Proven leadership and management experience.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Flexibility to work varied shifts, including weekends and holidays.
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