Customer Service Operations Specialist
4 days ago
About the Job
We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff.
Job Summary
This role is responsible for providing general information and referrals to military and community resources, as well as supporting the administrative needs of the team.
- Provide general information and referrals to military and community resources
- Support the administrative needs of the team, including scheduling, correspondence, and data entry
- Participate in emergency preparedness and response activities
Responsibilities
In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry.
- Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
- Enroll and schedule customers in briefs, workshops, classes, and individual appointments
- Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files
- Assist in making travel arrangements and distributing mass mailings
- Ensure all information and referral services are entered and tracked in FFSMIS
Requirements
To be successful in this role, you will need:
- High school diploma or GED
- Demonstrated customer service experience
- Working knowledge of computers and office automation software
- Experience in an administrative support role is preferred
What We Offer
This position offers an excellent opportunity to play a vital role in supporting the operations of a program dedicated to serving our military community.
-
Customer Service Specialist
4 days ago
Manama, Manama, Bahrain Domo Ventures W.L.L. Full timeJob DescriptionWe are seeking a highly skilled Barista to join our team at Domo Ventures W.L.L. as a Customer Service Specialist.About UsDomo Ventures W.L.L. is a dynamic company that prides itself on delivering exceptional customer experiences.ResponsibilitiesGreet and interact with customers in a friendly and professional manner, ensuring a positive...
-
Inventory Operations Specialist
6 days ago
Manama, Manama, Bahrain International Executive Service Corps Full timeInternational Executive Service Corps seeks an experienced Inventory Operations Specialist to oversee the inventory operations of Government-owned mission stock. The ideal candidate will direct employees engaged in conducting Distribution Standard system (DSS) or other Warehouse Management System inventories, researching inventory discrepancies, and...
-
Manama, Manama, Bahrain RESO Full timeAt RESO, we are a dynamic and innovative company specializing in the energy industry. Our team is committed to delivering sustainable solutions that meet the highest standards of operational efficiency and environmental stewardship.About UsWe prioritize safety, environmental responsibility, and excellence in everything we do. Our team of highly skilled...
-
Logistics Operations Supervisor
6 days ago
Manama, Manama, Bahrain International Executive Service Corps Full timeJob SummaryThe International Executive Service Corps is seeking a highly skilled Transportation Manager to oversee the operations of our freight terminal. As a key member of our team, you will be responsible for arranging transportation for all issue transactions and ensuring compliance with government regulations.About UsThe International Executive Service...
-
Customer Service Professional
1 day ago
Manama, Manama, Bahrain Randstad (Schweiz) AG Full timeAt Randstad (Schweiz) AG, we are seeking a highly motivated Customer Service Professional to join our team.The Call Centre Support Specialist will be responsible for handling incoming and outgoing calls with a focus on delivering exceptional customer service.This role requires an individual who is self-driven, with high levels of energy and drive. The ideal...
-
Café Operations Specialist
6 days ago
Manama, Manama, Bahrain Azadea Group Full timeCompany OverviewAzadea Group is a leading lifestyle retail company that operates over 50+ international brands across the Middle East and North Africa.Job SummaryWe are seeking a highly skilled Café Operations Specialist to join our team. As a Café Operations Specialist, you will be responsible for ensuring the smooth operation of our café daily...
-
Customer Acquisition Specialist
1 day ago
Manama, Manama, Bahrain Randstad (Schweiz) AG Full timeJob OverviewWe are seeking a Customer Acquisition Specialist who can contribute to the growth of our business by identifying and securing new customers through telemarketing efforts.Develop and implement effective sales strategies to reach new customers.Maintain a professional and positive attitude when interacting with clients and colleagues.Stay up-to-date...
-
IT Infrastructure and Operations Specialist
6 days ago
Manama, Manama, Bahrain Bahrain Telecommunications Company Full timeBahrain Telecommunications Company is seeking a highly skilled IT Infrastructure and Operations Specialist to join our team.Job DescriptionThe IT Infrastructure and Operations Specialist will be responsible for supporting the development, upkeep, and maintenance of IT infrastructure and operations to provide a professional and efficient problem resolution...
-
Manama, Manama, Bahrain Azadea Group Full timeWelcome to Azadea Group, a dynamic organization that values customer satisfaction and teamwork. As a Customer Service Representative for our Food and Beverage operations, you will play a vital role in delivering exceptional service to our walk-in customers.Key Responsibilities:Greet and serve customers with high-level service through product knowledge and...
-
Customer Experience Specialist
2 days ago
Manama, Manama, Bahrain RESO Full timeAt RESO, we are seeking a Customer Experience Specialist to manage client relations and ensure customer satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with clientsProvide exceptional customer service and supportCommunicate effectively with clients to address their needsThis is a full-time on-site role that requires strong...
-
Specialist operation
2 weeks ago
Manama, Manama, Bahrain Stc Pay Full timeSpecialist HR Operations (Recruitment) at stc Bahrain *Job Objective: To support all activities in the operations department, focusing on reconciliation, vendor management, payments, financial support, card operations, data analysis, management reporting, and handling scheme disputes for stc Pay Bahrain. Job Specifications: Reconciliation: Perform daily and...
-
Customer service agent
2 weeks ago
Manama, Manama, Bahrain RESO Full timeThis is a full-time on-site role for an Operation Agent located in Manama. The Operation Agent will be responsible for tasks related to order tracking, coordinating pickups and deliveries, ensuring timely and efficient service, and maintaining excellent customer relationships. Qualifications Analytical Skills, Communication, and Customer Service skills Sales...
-
Customer Acquisition Specialist
2 days ago
Manama, Manama, Bahrain RESO Full timeAbout the PositionWe are looking for a talented Customer Acquisition Specialist to join our sales team. In this role, you will be responsible for acquiring new customers through telemarketing efforts.Key ResponsibilitiesPersuade potential customers to purchase our products or services using effective communication and selling techniques.Conduct client or...
-
Beverage Service Specialist
2 days ago
Manama, Manama, Bahrain Azadea Group Full timeJob DescriptionWe are seeking a skilled Beverage Service Specialist to join our team at Azadea Group.ResponsibilitiesPerform daily operations as per brand standards, including product order requisition, setup, and opening/closing duties.Maintain orderliness, tidiness, and smooth operation, reporting discrepancies to the manager.Respond to customer inquiries,...
-
Customer Service Representative
6 days ago
Manama, Manama, Bahrain RESO Full timeAbout RESORESO is a leading retailer in the global fashion and lifestyle industry, operating over 1750+ stores across four continents with a multicultural staff of 17,000. Our company has established a strong presence in several countries, including the UAE, Kuwait, Bahrain, Oman, Saudi Arabia, India, South Africa, Singapore, Indonesia, Thailand, and...
-
Customer services
4 weeks ago
Manama, Manama, Bahrain Clarendon Parker Bahrain Full timeThe Counter Agent is responsible for answering customer inquiries both over the phone and across the counter, ensuring that collection and deliveries of shipments are processed as per network standards and providing a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible for...
-
Women's health specialist
1 week ago
Manama, Manama, Bahrain Bahrain Specialist Hospital Full timeWomen's Health Specialist Position · At Bahrain Specialist Hospital, we seek a skilled Women's Health Specialist to provide expert care for women's health, pregnancy, childbirth, and postpartum periods. · This specialist medical role requires a strong foundation in obstetrics and... Women's Health Specialist Physician · Gynecology Specialist Doctor Role...
-
Customer Service Ambassador
6 days ago
Manama, Manama, Bahrain Rotana Hotels Full timeWe are seeking a skilled and motivated Customer Service Ambassador to join our team at Rotana Hotels. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.About the Role:The Customer Service Ambassador will be responsible for providing professional service to our guests,...
-
Sales and Customer Experience Specialist
6 days ago
Manama, Manama, Bahrain RESO Full timeThe Sales and Customer Experience Specialist role at RESO is a dynamic position that requires a unique blend of sales, customer service, and interpersonal skills. The ideal candidate will be able to create a welcoming environment for customers, provide product information, and assist in finding items.Key Responsibilities:Welcome customers with a friendly...
-
Customer Service Host
6 days ago
Manama, Manama, Bahrain Azadea Group Full timeAt Azadea Group, we are seeking a skilled Customer Service Host to join our team. The successful candidate will be responsible for delivering exceptional customer service and ensuring a seamless dining experience.About the RoleThis is an exciting opportunity for a motivated individual who is passionate about providing outstanding service and building strong...