Revenue Protection and Fraud Management Professional

6 days ago


Manama, Manama, Bahrain RESO Full time

About Our Job

We are seeking a highly skilled Telecom Revenue Assurance Specialist to join our dynamic team at RESO. As a key member of our organization, you will play a crucial role in ensuring the integrity of our revenue streams and safeguarding against fraudulent activities.

Key Responsibilities

  1. Revenue Assurance: Develop and implement revenue assurance processes and controls to prevent revenue losses, ensuring that all billed revenue is captured accurately.
  2. Fraud Detection: Identify and mitigate potential threats by monitoring telecom networks for unusual or suspicious activities, working closely with fraud detection systems.
  3. Data Analysis: Conduct in-depth analysis of telecom billing and usage data to identify anomalies, discrepancies, and potential revenue leakages.
  4. Documentation: Maintain comprehensive records of revenue assurance and fraud management activities, including findings, actions taken, and resolutions.
  5. Reporting: Prepare regular reports and presentations summarizing revenue assurance and fraud management metrics and trends for management review.
  6. Collaboration: Collaborate with cross-functional teams, including finance, IT, and operations, to resolve revenue assurance and fraud-related issues.
  7. Continuous Improvement: Identify process improvements and recommend enhancements to existing systems to enhance revenue protection and fraud prevention.
  8. Training and Development: Stay updated with industry trends, regulations, and best practices related to telecom revenue assurance and fraud management through training and self-study.

Requirements

  1. Analytical Skills: Strong analytical skills with the ability to interpret complex data and draw meaningful insights.
  2. Communication: Effective written and verbal communication skills to convey findings and recommendations clearly.
  3. Detail-Oriented: Exceptional attention to detail to spot irregularities in data and transactions.
  4. Team Player: Ability to work collaboratively within a team and across departments.
  5. Adaptability: Willingness to learn, adapt to new technologies, and stay current with industry trends.
  6. Basic IT Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data analysis tools is a plus.
  7. Basic understanding of telecommunications networks and billing systems.


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