Strategic Client Partner

1 day ago


Manama, Manama, Bahrain Chalhoub Group Full time

At Chalhoub Group, we are a pioneer in creating luxury experiences across the Middle East.

We have been a trusted partner to clients for over six decades, offering a diverse portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.

Our commitment to innovation has led us to expand our expertise into new categories of luxury watches, jewelry, and eyewear.

We prioritize customer satisfaction above all else, constantly reinventing ourselves to provide exceptional experiences at over 750+ experiential retail stores, online, and through mobile apps.

Our dedicated team of 14,000 skilled professionals across seven countries works cohesively to maintain our position as a Great Place to Work, ranking third in the Middle East and first in Saudi Arabia.

To drive further growth and innovation, we have established 'The Greenhouse', an incubator space for start-ups and small businesses in the region and internationally.

This initiative reflects our forward-thinking approach to future-proofing our business.

Key Responsibilities
  • Foster strong relationships with clients to build trust and loyalty.
  • Address client queries regarding products, prices, availability, and services.
  • Assess client needs, provide assistance, and meet or exceed their expectations.
  • Recommend suitable product ranges to clients based on their needs.
  • Demonstrate the features and benefits of various brands and products.
  • Promote new launches, visual merchandising, and sales techniques to achieve targets.
Requirements
  • A minimum of two years of relevant experience.
  • Strong English and Arabic communication skills.
Benefits
  • Competitive benefits package including healthcare, education support, flexible working policies, and employee discounts.


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