Support Specialist

3 days ago

Manama, Manama, Bahrain beBeeCustomerService Full time 60,000 - 80,000
Job Role:

We are seeking a skilled Support Specialist to join our team. This role is ideal for individuals who enjoy helping others and have strong problem-solving skills.

  • About the Job:
  • As a Support Specialist, you will be responsible for providing top-notch customer service, resolving issues promptly and professionally
  • You will work closely with the finance team to ensure timely collection of payments from clients
  • Maintain accurate records of customer interactions and payment transactions
  • Provide valuable feedback on customer service processes for continuous improvement

Requirements:

  • Prior experience in customer-facing roles or collections is beneficial
  • Excellent communication and interpersonal skills
  • Strong analytical abilities and attention to detail
  • Proficiency in using CRM software and other relevant tools
  • Able to work effectively independently and as part of a collaborative team
  • Familiarity with accounts receivable management and debt collection practices is a plus

Key Qualities:

  • Customer-centric approach
  • Professionalism in dealing with customers
  • Problem-solving and analytical thinking
  • Effective time management and prioritization
  • Collaboration and teamwork

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