Dynamic Store Operations Manager
7 days ago
About Gulf Marketing Group
Gulf Marketing Group is a family-owned company operating across the GCC, boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services.
About the Role
The role holder will be responsible for managing day-to-day store operations by implementing company policies and procedures, and driving commercial performance to achieve store objectives.
Responsibilities
- Manages day-to-day operations of the store to ensure store operations objectives are achieved.
- Greets customers and describes product features and benefits; demonstrates the use and handling of the product.
- Educates clients on brand quality standards and specifications.
- Advises customers on product ranges best suited to their needs; answers customers' queries to help them make a decision on the purchase.
- Resolves customer complaints and responds to comments in a timely and professional manner.
- Maintains proper loss prevention standards and ensures compliance with cash handling and theft of products.
- Implements in-store promotions for assigned sections, ensuring price changes are carried out effectively as per brand guidelines.
- Ensures all products are price tagged and bar-coded before display.
- Ensures correct rotation of stock on shelves and assists in accurate stock counts as per store requirements.
- Ensures all stock administration (stock count, dispatch, and delivery) is recorded on the system in time, accurately, and correctly categorized.
- Ensures awareness and vigilance at all times of security in the store without any negligence.
- Ensures the highest standards of housekeeping and grooming etiquette are maintained in-store at all times.
- Assists merchandiser and/or store manager in product placement and arrangement.
People Management
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