Support Agent Lead

Job SummaryWe are seeking a seasoned Customer Experience Team Lead to join our team at RESO. As a key member of our operations team, you will play a critical role in guiding and supervising a team of Call Center agents in delivering exceptional customer experiences.

About This RoleThis exciting opportunity is designed for individuals who are passionate about delivering exceptional customer experiences. As a Call Center Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing personalized support.Main Responsibilities & DutiesProvide top-notch customer service by answering...

The Role We are currently looking for a dynamic and ambitious commercial leasing agent to join our Agency team in Bahrain. The ideal candidate will be eager to play a critical role in achieving business growth. Key Responsibilities Develop a comprehensive understanding of the business, with particular expertise in the commercial real estate sector. Secure...

About the RoleThe Front Desk Agent role is a critical position within our hotel, requiring a high level of attention to detail and excellent communication skills. As a key contact for our guests, you will be responsible for providing a warm and welcoming experience from check-in to check-out.Key ResponsibilitiesGreeting Guests: Greet guests upon arrival,...

Zain Bahrain seeks a highly motivated and customer-centric individual to fill the position of Zain Bahrain Call Center Agent. As a leader in mobile telecommunications in the Middle East, we pride ourselves on delivering exceptional customer service and ensuring that our customers receive the best possible experience.About the RoleJob Purpose: To respond to...

Efficiently provide inbound, outbound and face to face support for GF outlets Reservations Sales Agents and Gulf Air Customers at GF outlets, providing a seamless 'one-stop shop' solution where the customer's needs are owned by the outlets SSU agent until resolution.General reservations and ticketing queries from individual FFP members, Economy & Premium...

GF1239 - SALES EXECUTIVE - BAHRAIN SALES CompanyGulf AirDivisionCommercialLocationDepartmentBahrain-SalesClosing Date07-Apr-2024 MAIN OBJECTIVESTo maximize GF revenue through direct sales efforts and excellent relationship with government and commercial houses and to ensure that sales target budgeted for the Station is achieved. MAIN DUTIES 1. Seek new...

Job DescriptionGulf Air Group is seeking an experienced Sales Executive to join our team. This role will be responsible for maximizing Gulf Air revenue through direct sales efforts and excellent relationship with government and commercial houses.Main Responsibilities:Seek new sources of revenue through research and direct contact with private sectors and...

Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and address issues...

About the RoleZain Bahrain is a leading mobile voice and data services operator with a commercial footprint in several Middle Eastern and African countries.The duties of a telesales representative range from lead generation to direct sales and customer relations. An effective telesales agent will close leads and ensure customers are satisfied enough to...

Cybersecurity ServicesAt stc Bahrain, we are committed to delivering exceptional cybersecurity services that safeguard our customers' digital assets. As a Cybersecurity Services Leader, you will play a crucial role in driving the implementation of strategic initiatives, products, and plans that align with our business objectives.You will lead improvement...

Job Description:  Company Overview:Gulf Air Group is a leading organization in the aviation industry, committed to delivering exceptional service and support to our customers. As a Senior Analyst – End User Support, you will be part of a team that strives to provide top-notch technical assistance and support to our end-users.  Job Summary:We are...

About Zain BahrainZain Bahrain is a leading mobile voice and data services operator with a commercial footprint in the Middle East and Africa. We provide a comprehensive range of mobile voice and data services to our customers.About the RoleThe Fintech Support Trainee will be responsible for assisting in providing support and maintenance for the company's...

We are committed to making health easy by providing better, faster, and cheaper ways to access food through technology. Our team consists of dedicated professionals who work together to achieve this mission. Job Description The Supply Chain Lead will be responsible for leading and supervising the local unit supply chain team. This includes taking...

Company OverviewLeidos is a leading provider of healthcare services, committed to delivering high-quality support to military personnel and their families.SalaryThe annual salary for this position is $32,000. This competitive compensation package reflects our commitment to attracting and retaining top talent.Job DescriptionOverviewThis role plays a critical...

We are seeking an exceptional Board Support Officer to join our team at Batelco. As a key member of the secretariat function, you will provide critical support to the Board of Directors, ensuring efficient decision-making processes. Your responsibilities will include:Primary ResponsibilitiesAssist the Board Secretary in preparing documentation for Board...

The Office Support Associate role at RESO offers a unique opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and support to our visitors. If you are a highly organized and efficient individual with excellent communication skills, we encourage you to apply.About Chalhoub Group: As a leading luxury retailer in...

Company OverviewCanonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our customers include the world's leading public cloud and silicon...

As an Associate Director of Operations Support, you will oversee the preparation and presentation of management reports to highlight key sales, claims, complaints, and support metrics. You will lead gap analysis by listening to sales calls, mystery shopping, gathering findings, and implementing initiatives to drive improvement.You will work closely with...

Job Req Number: 91076 Time Type: Full Time Position Summary: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also...