Senior Client Service Professional

5 days ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

About Domo Ventures W.L.L.

Job Description

The Senior Client Service Executive will develop solid relationships with clients through exceptional after-sales services and follow up on internal departments to complete tasks/projects successfully. This includes discussing client feedback with the concerned team and ensuring all modifications are made as required.

Duties and Responsibilities
  • Collect and validate tasks/projects information received from the business team/clients, feeding the internal projects management system with all necessary information in coordination with concerned departments.
  • Coordinate with Studio/New Media/Production managers to receive completed tasks/jobs/projects and submit them to clients, following up with clients for feedback and modifications until project completion.
  • Support team members in providing clients with professional service.
  • Coordinate with the Business team for cost proposals and with the Finance team to issue invoices at due courses according to agreements with clients.
  • E nsure all project information is kept systematically updated and coordinated properly with the Studio Manager.
  • Build a project file with all necessary information, references, photos, text, PDFs, links, etc.

Requirements:

  • A solid experience working in creative agencies.
  • A background and understanding of branding/graphic design.
  • High customer service and communication skills.
  • A degree in Communications, Marketing, Business, New Media, or Public Relations.
  • Bilingual (Arabic and English).#J-18808-Ljbffr

    About the Job

    The ideal candidate will have a strong understanding of branding and graphic design principles and excellent communication skills to build strong relationships with clients. They should be able to collect and validate project information, coordinate with internal teams, and ensure timely project delivery. The role requires strong organizational and time management skills to manage multiple projects simultaneously.

    The successful candidate will be responsible for building a project file with all necessary information, including references, photos, text, PDFs, and links. They will work closely with the Business team to provide cost proposals and with the Finance team to issue invoices at due courses. The role also involves ensuring all project information is kept systematically updated and coordinated properly with the Studio Manager.

    We offer a competitive compensation package and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please apply.



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