Restaurant Service Expert

6 days ago


Manama, Manama, Bahrain Propel Consult Full time
Job Description:

A Dining Experience Coordinator provides top-notch service in a restaurant setting, ensuring that every customer has an exceptional experience. They take orders, serve food and drinks, and maintain a clean and welcoming environment.

Responsibilities:
  1. Welcoming Guests: Greet customers warmly and guide them to their tables.
  2. Order Taking: Listen carefully to customers' orders and input them accurately into the system.
  3. Food and Beverage Service: Deliver food and drinks in a timely and efficient manner, ensuring everything is correct.
  4. Menu Suggestions: Offer pairing recommendations and help customers choose from the menu.
  5. Customer Satisfaction: Check in with customers during their meal to ensure they're satisfied with their food and service.
  6. Payment Handling: Process payments and handle tips.
  7. Table Maintenance: Clear dishes, wipe down tables, and prepare for new customers.
  8. Cleanliness: Maintain a clean and organized dining area, stocked with necessary supplies.
  9. Kitchen Collaboration: Communicate with the kitchen to ensure timely and accurate food preparation.
  10. Upselling: Encourage sales of higher-margin items.
Requirements:
  1. Strong Communication Skills: Ability to interact with customers and team members clearly and politely.
  2. Multitasking: Handle multiple tables and tasks simultaneously without compromising service quality.
  3. Attention to Detail: Ensure orders are correct and customers' needs are met.
  4. Physical Stamina: The role involves standing, walking, and carrying heavy trays for long periods.
  5. Customer Service: Friendly and approachable attitude to create a positive experience for guests.
  6. Time Management: Prioritize tasks and manage time effectively in a fast-paced environment.

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