
Office Sales Support
7 days ago
Inside Sales Support Job Description Position Overview
We are seeking a motivated and detail-oriented Inside Sales Support to join our team. This role is responsible for assisting the sales team by handling administrative tasks, processing orders, responding to customer inquiries, and ensuring a smooth sales process. The ideal candidate has strong communication skills, excellent organizational abilities, and a customer-first mindset.
Key Responsibilities Sales Support & Customer Service
- Assist the sales team with quote generation, lead qualification, follow-ups, and customer communication.
- Respond to via phone, email, and chat, providing product information and order updates.
- Process sales orders, generate quotes, and ensure accurate data entry in CRM or ERP systems.
- Maintain and update customer records in the database.
Administrative & Coordination
- Prepare and send sales proposals, contracts, and invoices.
Collaboration & Relationship Management
- Work closely with external customers and internal teams, including operations, finance, and technical support, to resolve issues and enhance customer satisfaction.
- Support account managers with client communications and follow-ups.
Qualifications & Requirements
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred).
- 1-3 years of experience in inside sales, sales support, or customer service.
- Strong proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail and ability to multitask.
- Customer-centric mindset with problem-solving abilities.
Preferred Skills
- Experience in B2B sales or technical product sales.
- Knowledge of ERP systems and sales order processing.
- Ability to work independently and in a team environment.
Benefits
- Competitive salary with performance-based incentives.
- Health insurance and other benefits.
- Career growth opportunities within the sales team.
Job Types: Full-time, Permanent
Pay: BD BD per month
Application Question(s):
- Are you proficient in Microsoft Office?
Language:
- English (Required)
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