Office Sales Support

6 days ago

Manama, Manama, Bahrain Al Shab Trading EST Full time 10,000 - 12,000 per year

Inside Sales Support Job Description Position Overview

We are seeking a motivated and detail-oriented Inside Sales Support to join our team. This role is responsible for assisting the sales team by handling administrative tasks, processing orders, responding to customer inquiries, and ensuring a smooth sales process. The ideal candidate has strong communication skills, excellent organizational abilities, and a customer-first mindset.

Key Responsibilities Sales Support & Customer Service

  • Assist the sales team with quote generation, lead qualification, follow-ups, and customer communication.
  • Respond to via phone, email, and chat, providing product information and order updates.
  • Process sales orders, generate quotes, and ensure accurate data entry in CRM or ERP systems.
  • Maintain and update customer records in the database.

Administrative & Coordination

  • Prepare and send sales proposals, contracts, and invoices.

Collaboration & Relationship Management

  • Work closely with external customers and internal teams, including operations, finance, and technical support, to resolve issues and enhance customer satisfaction.
  • Support account managers with client communications and follow-ups.

Qualifications & Requirements

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred).
  • 1-3 years of experience in inside sales, sales support, or customer service.
  • Strong proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with attention to detail and ability to multitask.
  • Customer-centric mindset with problem-solving abilities.

Preferred Skills

  • Experience in B2B sales or technical product sales.
  • Knowledge of ERP systems and sales order processing.
  • Ability to work independently and in a team environment.

Benefits

  • Competitive salary with performance-based incentives.
  • Health insurance and other benefits.
  • Career growth opportunities within the sales team.

Job Types: Full-time, Permanent

Pay: BD BD per month

Application Question(s):

  • Are you proficient in Microsoft Office?

Language:

  • English (Required)

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