IT Help Desk Specialist

2 weeks ago

Manama, Manama, Bahrain Tech Bay IT Solutions Full time 8,000 - 12,000 per year

Company Description

Tech Bay IT Solutions is your trusted partner for comprehensive IT services, delivering tailored solutions to meet the evolving needs of your business. Our skilled team and innovative mindset ensure seamless IT operations, advanced security, and optimized efficiency—allowing you to focus on achieving your core objectives. We specialize in workflow automation, AI-driven solutions, Fawateer EFTS integration, and Customer Relationship Management (CRM), among others. Whether you're looking to streamline operations or embrace smart technologies, Tech Bay provides the necessary tools and support.

Role Description

This is a full-time, on-site role for an IT Help Desk Specialist located in Manama. The IT Help Desk Specialist will be responsible for providing technical support to users, troubleshooting hardware and software issues, managing network administration tasks, ensuring network security, and delivering excellent customer service. Daily tasks will include responding to and resolving support tickets, configuring and maintaining computer systems, and assisting with IT-related projects.

  1. Provide administrative support for Microsoft Windows Servers, Domain Controller, Exchange, and Microsoft 365.
  2. Diagnose, troubleshoot, and resolve server, network, and end-user issues.
  3. Manage backups, data recovery, and ensure endpoint security (Antivirus, firewalls, patch management).
  4. Administer Active Directory, user accounts, group policies, and security policies.
  5. Configure, deploy, and maintain servers, routers, switches, IP telephony systems, and access control systems.
  6. Support and maintain CCTV systems, NVRs, IP cameras, UPS, and other IT hardware.
  7. Monitor server capacity, performance, and logs to proactively address issues.
  8. Maintain licenses, warranty records, and coordinate with vendors for procurement and service compliance.
  9. Perform system updates, security patches, audits, and ensure infrastructure reliability and security.
  10. Support internal IT infrastructure including desktops, laptops, printers, and network connectivity (LAN/WAN).
  11. Document incidents, resolutions, and maintain up-to-date network/security measures.

Qualifications & Skills:

  • Education:
    Bachelor's degree in Computer Science, IT, or related field. Relevant certifications are a plus.
  • Experience:
    Minimum
    4 years
    in IT infrastructure, server administration, and network support.
  • Technical Skills:
    Windows Server, Active Directory, Exchange, Microsoft 365
    .
  • Server setup, backups, security patches, and troubleshooting.
  • Routers, switches, LAN/WAN, firewalls, endpoint security (Antivirus/Traps).
  • CCTV, NVR, IP telephony, access control, UPS, and storage solutions.
  • Other Skills:
    Vendor coordination, incident management, documentation, and network security awareness.

  • Help Desk Specialist

    15 hours ago

    Manama, Manama, Bahrain Script for Information Technology CO WLL Full time 10,000 - 12,000 per year

    About the Role:We are seeking a highly skilled Help Desk Specialist to join our IT team. The ideal candidate will be responsible for managing and supporting the company's IT infrastructure, including desktops, servers, and computer peripherals. This role requires strong technical expertise, problem-solving skills, and the ability to ensure uninterrupted...

  • IT Help Desk Support

    1 week ago

    Manama, Manama, Bahrain VAM Systems Full time 9,000 - 12,000 per year

    Job DescriptionVAM Systemsis currently looking forHelpdesk Techniciansfor ourBahrainoperations with the following skillsets & terms and conditions:Required Skills:Technicians that can support and solve IT issues remotely and on siteMust be Fluent in Arab and English.Terms and conditionsJoining time frame: days)

  • Information Technology Service Desk- Arabic speaking

    2 weeks ago

    Manama, Manama, Bahrain Unity Infotech Full time 8,000 - 12,000 per year

    The role holder is responsible to be first line of support to all users on their day-to-day use of PCs along with the applications, printers and other equipments.Core ResponsibilitiesProvides the 1st line of support for end-users by answering their calls or accessing their machines remotely over the management console.Receive and resolve end-user complains...

  • IT Support

    1 week ago

    Manama, Manama, Bahrain VAM Systems Full time 8,000 - 12,000 per year

    Job DescriptionVAM Systemsis currently looking forIT Supportfor ourBahrainoperations with the following skillsets & terms and conditions:Qualification : Computer Science and EngineeringYears of Experience : 1 - 3 yearsExperience Required:Effective communication skills is the primary objective for L1 SupportAn understanding of the basic technology tools like...

  • Information Technology Support Engineer

    4 days ago

    Manama, Manama, Bahrain Veuz Concepts Full time 8,000 - 12,000 per year

    Company DescriptionVeuz Concepts is a leading IT solutions provider specializing in innovative web and mobile development. Founded in 2008, our team of passionate designers and developers delivers cutting-edge technologies to enhance client outreach and efficiency. In a rapidly evolving tech landscape, we ensure our clients maintain a competitive edge by...

  • IT Support Engineer

    1 week ago

    Manama, Manama, Bahrain Veuz Concepts Full time 8,000 - 12,000 per year

    Role Overview:We're looking for an IT Support Specialist who can handle day-to-day IT challenges while also proactively protecting our systems from security threats. The ideal candidate will have a solid foundation in both desktop management and basic cybersecurity principles, with 1-3 years of hands-on experience. This role involves a mix of on-site support...

  • Social media specialist

    2 days ago

    Manama, Manama, Bahrain 3 by 9 Full time 12,000 - 24,000 per year

    Are you passionate about food, creativity, and connecting with people online? We're looking for a talented Social Media Specialist to help us grow our presence, engage our community, and showcase our delicious dishesWhat You'll Do:Develop and execute innovative social media strategies for platforms like Instagram, Facebook, TikTok, and more.Create engaging...

  • B2B Digital Sales Specialist

    1 week ago

    Manama, Manama, Bahrain AutoBay App Full time 40,000 - 60,000 per year

    Company OverviewWe are a dynamic, fast-growing company specializing in innovative digital solutions for businesses. Our mission is to empower organizations with cutting-edge technology and services to drive growth and efficiency. We are seeking a talented B2B Digital Sales Specialist to join our team and help us expand our market presence.Position...

  • AI & Automation Specialist

    15 hours ago

    Manama, Manama, Bahrain inovaline Full time 60,000 - 120,000 per year

    About UsAt Inovaline, we are a multi-award-winning branding and marketing agency passionate about helping businesses grow. We combine strategy, design, and digital execution to build strong, impactful brands. As part of our next growth phase, we are integrating AI-driven solutions into our processes to enhance creativity, efficiency, and results. We're...

  • Concierge

    4 days ago

    Manama, Manama, Bahrain Club House Lagoon Full time 6,000 - 12,000 per year

    To provide Concierge Duties to all residents and visitors in the building(s) to which they are allocated.To carry out any duties which deems necessary in order to maintain the security & safety of all persons in the building to which they are allocated.To act as a point of contact for all residents in their building in conjunction with Help Desk and Security...