Customer success manager

5 days ago


Manama, Manama, Bahrain Srt Marine Full time
Join to apply for the Customer Success Manager - Bahrain role at SRT Marine Systems plc. SRT Marine Systems plc (SRT) is a fast-growing and ambitious multi-national company headquartered in the UK. SRT is an exciting meritocracy, where high-quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world and on themselves through personal financial rewards and job satisfaction. Role Overview We are seeking a bi-lingual (English & Arabic) experienced, ambitious, talented Customer Success Manager from a system type product training or product management background, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including ad-hoc user-related troubleshooting. You as our Customer Success Manager will also provide our product development teams with deep insight on how the customer is and wants to use our product so we can implement improvements. This is an exceptional opportunity for a talented person to be our Customer Success Manager, with the ability to understand complex product functionality and think outside of the box in order to support and coach the customer. You will work continuously embedded with the customer dealing with people of all levels. Due to the nature of the role of our Customer Success Manager, you must already live within a daily commute to our office in Bahrain. Responsibilities Of The Customer Success Manager (not Exhaustive)Work with the customer to configure system functionality settings that deliver the outcomes requested by the customer. Understand the customers' operational objectives and problems and evolve system settings and configurations that solve these challenges for them. Work with our customer to evolve their organization to be fully integrated operationally within our system platform. Provide front line user support to enable them to smoothly use the system. Drive continuous insightful feedback on suggested improvements and new functionalities to our product management and development teams. Requirements Indonesian National – Bilingual, English & Arabic. Inquisitive with excellent problem-solving capabilities. Excellent interpersonal communication skills. Professional and discrete. Natural ability to have an inquisitive mind to quickly understand new concepts and products. Your experience will be from a customer support or product management or training background for complex computer applications. Benefits For The Role Excellent pay. Long-term career development opportunities. Benefits package that includes private medical care. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Defense and Space Manufacturing
#J-18808-Ljbffr

  • Manama, Manama, Bahrain RESO Full time

    SRT Marine Systems plc (SRT) is a fast-growing and ambitious multi-national company headquartered in the UK. SRT is an exciting meritocracy, where high-quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work...


  • Manama, Manama, Bahrain RESO Full time

    The role of an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...


  • Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    Our client, a regional branding agency, is looking for a Client Success Manager to play a pivotal role in fostering strong client relationships by delivering exceptional after-sales service. This encompasses creating a seamless onboarding experience for new clients, managing project lifecycles, and ensuring successful project completion through close...


  • Manama, Manama, Bahrain RESO Full time

    As a Customer Experience Manager, you'll be responsible for ensuring every guest feels welcome, valued, and cared for during their visit to our restaurants and cafes. Your role will involve building strong relationships with our guests, colleagues, and stakeholders, and providing solutions that exceed their expectations.At RESO, we're passionate about...


  • Manama, Manama, Bahrain RESO Full time

    About RESORESO is a leading provider of innovative solutions for the hospitality industry. Our mission is to help hotels and resorts maximize their revenue potential through effective sales and marketing strategies.We are committed to fostering a positive and inclusive work environment that encourages collaboration and innovation.

  • Client Success Lead

    2 days ago


    Manama, Manama, Bahrain MM Brand Full time

    Job SummaryWe are seeking an experienced Client Success Executive to join our team at MM Brand. In this role, you will develop strategic relationships with clients through tailored support services, leveraging your expertise in branding and graphic design.Main Responsibilities:Build strong relationships with clients, fostering trust through effective...


  • Manama, Manama, Bahrain RESO Full time

    Customer Engagement ManagerWe are seeking a highly skilled Customer Engagement Manager to join our team at RESO. As a key member of our Digital & Marketing department, you will be responsible for developing and executing omnichannel engagement campaigns across Email, WhatsApp, Push Notifications, and SMS.The ideal candidate is detail-oriented, data-driven,...


  • Manama, Manama, Bahrain Azadeagroupholding Full time

    ResponsibilitiesThe Assistant Manager will be responsible for supporting the Shop/Department Manager in maintaining high standards of customer service. Key responsibilities include:Communicating sales plans to the team and monitoring their performance.Assigning tasks and assisting in scheduling for Sales Associates, Cashiers, and Coordinators.Greeting...


  • Manama, Manama, Bahrain Zain Bahrain Full time

    At Zain Bahrain, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is an excellent opportunity for students who are looking to gain valuable work experience while studying.About the RoleThe primary objective of this position is to provide exceptional customer service by...


  • Manama, Manama, Bahrain RESO Full time

    Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At Rowan Energy Norway, we prioritize safety, environmental...


  • Manama, Manama, Bahrain RESO Full time

    About RESORESO is a renowned Automotive Retailer dedicated to delivering exceptional products and services to its clients. Our company prides itself on fostering a dynamic and inclusive work environment where innovation thrives, and employees can grow their careers.Key ResponsibilitiesOur ideal candidate will be responsible for developing and implementing...


  • Manama, Manama, Bahrain REPLIL INDUSTRIAL PATCH MANAGER Full time

    Vulnerability Management Security LeaderJob Title: Expert in Vulnerability ManagementREPLIL INDUSTRIAL PATCH MANAGER is looking for an expert in vulnerability management.The successful candidate will possess extensive knowledge of patch management strategies and their implementation.


  • Manama, Manama, Bahrain RESO Full time

    Customer Engagement and Technical Account Manager - Bahrain SRT Marine Systems plc (SRT) is a fast-growing and ambitious multi-national company headquartered in the UK. SRT is an exciting meritocracy, where high-quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We...


  • Manama, Manama, Bahrain Srt Marine Full time

    Customer Engagement and Technical Account Manager - Bahrain Join to apply for the Customer Engagement and Technical Account Manager - Bahrain role at SRT Marine Systems plc. SRT Marine Systems plc (SRT) is a fast growing and ambitious multi-national company headquartered in the UK. SRT is an exciting meritocracy, where high quality results are rewarded. We...


  • Manama, Manama, Bahrain REPLIL INDUSTRIAL PATCH MANAGER Full time

    About Us:At REPLIL INDUSTRIAL PATCH MANAGER, we prioritize the development of innovative solutions to protect critical infrastructure and stay ahead of emerging threats in industrial cybersecurity.We are seeking an expert to develop and implement a comprehensive patch management strategy for our industrial systems, ensuring seamless operation and minimizing...


  • Manama, Manama, Bahrain Non-disclosed Full time

    At our organization, we are seeking a skilled Risk Management Lead to oversee the Customer Due Diligence (CDD) procedures efficiently and effectively across all business lines. This role requires a meticulous individual who can develop and implement procedures and workflows for CDD processes, ensuring compliance with regulatory requirements.The successful...


  • Manama, Manama, Bahrain REPLIL INDUSTRIAL PATCH MANAGER Full time

    Cyber Security PositionThis role involves overseeing the Security Operations team, designing and implementing Canonical security practices, and leading the development of security strategies and practices.Responsibilities:Develop and implement effective patch management strategies to mitigate risks associated with industrial control systems.Lead the...


  • Manama, Manama, Bahrain REPLIL INDUSTRIAL PATCH MANAGER Full time

    IT Infrastructure Vulnerability ManagerThis role involves contributing to the safeguarding of REPLIL INDUSTRIAL PATCH MANAGER's digital presence by driving patch management strategies and protecting critical infrastructure.About the Role:We seek an experienced Cybersecurity Professional to join our team.The ideal candidate will possess in-depth knowledge of...


  • Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    Job SummaryDomo Ventures W.L.L. is seeking a highly skilled and motivated Barista to join our team. As a key member of our retail staff, you will be responsible for delivering exceptional customer service and preparing high-quality beverages.ResponsibilitiesGreet and interact with customers in a friendly and professional manner, ensuring their needs are met...


  • Manama, Manama, Bahrain Gulf Marketing Group (GMG Group) Full time

    Join Our TeamGulf Marketing Group (GMG Group) is a dynamic and innovative organization that seeks highly motivated individuals to join our team. As a Store Supervisor, you will have the opportunity to work in a fast-paced environment and contribute to the success of our company.Key ResponsibilitiesSales PerformanceSupports in delivering the store annual...