Help desk technical tier i support

3 days ago


Manama, Manama, Bahrain RESO Full time
Job Title Help Desk Technical Tier I Support Location NSA, Bahrain The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. Field trouble calls via the phone and computer trouble ticketing system. Perform laptop imaging. Perform basic IP troubleshooting. Build user accounts on the domain. Add and remove computers from a Microsoft domain environment. Assign user accounts to appropriate groups and permissions. Build exchange mailboxes. Troubleshoot user email issues. Troubleshoot printers and map shared printers. Document trouble calls and computer/network actions for reporting purposes. Travel CONUS/OCONUS to support missions up to 10%. An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable to start). Due to the nature of the work and contract requirements, US Citizenship is required. Minimum of seven (7) years of experience with IT systems. Minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment. Must have the following required certifications: A+, Network+, and Security+CE. Must have a CCNA certification. Associates degree in Networking, OR eleven (11) years of recent specialized experience. Trace Systems, headquartered in Vienna, Virginia, was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide cybersecurity, intelligence, communications, networking, and information technology services, systems, and solutions to the United States Department of Defense, Intelligence Community, and Department of Homeland Security. To Apply We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems Be part of a culture at our leading edge company where you can achieve great things while fostering a satisfying and rewarding career progression. Please apply directly through the website at www.tracesystems.com. #jointracesystems Trace Systems is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
#J-18808-Ljbffr

  • Manama, Manama, Bahrain Trace Systems Inc. Full time

    Overview: Job Title: Help Desk Technical Tier I Support Location: NSA, Bahrain Job Responsibilities: The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network. Field trouble calls via the phone and computer trouble ticketing system. Perform...


  • Manama, Manama, Bahrain Trace Systems Inc Full time

    Overview:Job Title: Help Desk Technical Tier I Support Location: NSA, BahrainJob Responsibilities:The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.Field trouble calls via the phone and computer trouble ticketing system.Perform laptop...


  • Manama, Manama, Bahrain Trace Systems Full time

    **Overview of the Position:**We are seeking a highly skilled Technical Support Specialist to join our team at Trace Systems.About the Job:The Help Desk Technical Tier I Support position provides critical information and assistance resources that troubleshoot problems with computers or similar products on the network.Main Responsibilities:Provide timely and...


  • Manama, Manama, Bahrain Gulf Air Group Full time

    Job OverviewAs a Help Desk Specialist at Gulf Air Group, you will play a crucial role in providing top-notch IT support to our end-users. The successful candidate will be responsible for troubleshooting, resolving, and escalating technical issues in a timely and efficient manner.About the RoleThe ideal candidate will have excellent communication and...


  • Manama, Manama, Bahrain Trace Systems Full time

    **Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Trace Systems.About the Role:The Help Desk Technical Tier I Support position provides critical information and assistance resources that troubleshoot problems with computers or similar products on the network.Main Responsibilities:Field trouble calls via the...


  • Manama, Manama, Bahrain Trace Systems Full time

    **Job Description:**We are seeking a highly skilled Technical Support Specialist to join our team at Trace Systems.About the Role:The Help Desk Technical Tier I Support position provides critical information and assistance resources that troubleshoot problems with computers or similar products on the network.Main Responsibilities:Field trouble calls via the...


  • Manama, Manama, Bahrain Huawei Full time

    Company Overview:Huawei is a leading provider of telecom solutions, owned entirely by its employees. We strive to deliver innovative customer-centric products and services that meet the needs of our customers. Through our comprehensive strengths in wireline, wireless, and IP technologies, we have established end-to-end advantages in telecom network...

  • Technical support

    6 days ago


    Manama, Manama, Bahrain Propel Consult Full time

    Technical Support RoleThis role involves providing technical support to resolve issues and ensure the smooth operation of our systems.Essential Technical Skills:Operating Systems: Proven proficiency with mac OS.Networking: Experience configuring Cisco switches, firewalls, and routers.Remote Support Tools: Experience using Team Viewer.Cloud Services: Basic...


  • Manama, Manama, Bahrain Nexcel Computer Solutions Full time

    At Nexcel Computer Solutions, we're looking for a skilled IT operations expert to join our team as a Helpdesk Administrator.Job DescriptionWe're seeking an experienced and customer-focused individual to provide first-level technical assistance and support to our users. As a Helpdesk Administrator, you will be responsible for facilitating the smooth running...


  • Manama, Manama, Bahrain Gulf Future Business - GFB Full time

    Job Description: We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position...


  • Manama, Manama, Bahrain RESO Full time

    Company OverviewAt RESO, we are dedicated to providing exceptional educational services to our students. As an Educational Support Specialist, you will play a vital role in helping us achieve this goal. Job DescriptionPrepare instructional materials and resources for classroom lessonsAssist teachers with grading and testing proceduresProvide one-on-one...


  • Manama, Manama, Bahrain RESO Full time

    Mindteck is a global engineering and technology solutions company with expertise in Embedded Systems, Enterprise Applications, Testing, Data Services, Cloud, and IoT.We are seeking an IT Helpdesk Engineer to join our team at RESO. The successful candidate will be responsible for troubleshooting technical issues, providing information technology and technical...


  • Manama, Manama, Bahrain Nexcel Computer Solutions Full time

    As a Technical Support Specialist at Nexcel Computer Solutions, you will play a vital role in ensuring the smooth operation of our computer systems.Job ResponsibilitiesTroubleshoot and resolve hardware and software issues for our users.Study user technical requirements to provide tailored support solutions.Install and configure computers with the latest...


  • Manama, Manama, Bahrain Tarabut Full time

    Tarabut is revolutionizing the financial landscape through innovation, collaboration, and a commitment to accessibility and convenience. The company's open banking platform operates in Saudi Arabia, Bahrain, and the UAE, providing customers with a seamless experience.About the RoleWe are seeking a highly skilled Customer Support Associate to join our team....


  • Manama, Manama, Bahrain Segula Technologies Full time

    At Segula Technologies, we are hiring a skilled Field Support Technician to provide on-site technical support for our biometric devices and IT systems.The successful candidate will be responsible for troubleshooting and resolving hardware and software issues related to biometric devices. They will also perform regular preventive and corrective maintenance,...

  • Analyst i

    5 days ago


    Manama, Manama, Bahrain Marsh McLennan Full time

    Company: Description: Helps prepare business plans and goals. Maintains long-term relationships with key client decision makers and frequently monitors political, management, and other changes within the client organizations to preserve and protect the Company's relationship with the client. Supports all aspects of account management and service delivery to...


  • Manama, Manama, Bahrain Stratas Corporation, Inc. Full time

    Network Support Specialist Job SummaryStratasCorp is seeking a motivated and detail-oriented Network Support Specialist to join our team. In this key role, you will be responsible for supporting MSC shipboard networks, ensuring the reliability and efficiency of our critical infrastructure.Duties and Responsibilities:Support the deployment, maintenance, and...


  • Manama, Manama, Bahrain ProLab Systems Full time

    At ProLab Systems, we are seeking a highly skilled and motivated Sales and Technical Support Associate to join our team. This role involves assisting the commercial and technical teams in generating tailored solutions for clients across various market segments.Key Responsibilities:Support the sales team in developing compelling commercial and technical...


  • Manama, Manama, Bahrain RESO Full time

    Job Description Wood has upcoming new and exciting opportunities with our clients in Bahrain. We are currently looking for Expression of Interest applications for a E&I Construction Engineer to be based in Bahrain. If you are an experienced Construction Engineer and looking for a new challenge, we welcome you to make an application. Please note this is not...


  • Manama, Manama, Bahrain Gulf Air Group Full time

    The role is responsible for working as a first (L1) and second (L2) level support to log, resolve, assign, check, guide, and follow up on any user-reported IT issues and requests on a daily basis, both locally and globally. Troubleshoot issues that may cause system outages and initiate corrective action promptly, reporting issues to support groups when...