Customer Service Executive

4 days ago


Manama, Bahrain Propel Consult Full time

**Company**:
Our client is one of the well know companies in the insurance industry, they are currently looking to hire a Customer Service Executive - Motors Claim for their office in Bahrain - 6 months contract.

**Role responsibilities**:

- Log complaints with claims file and ensure all documentation is present
- Open claims file and ensure all documentation is present.
- Check claim system for accurate customer claims and personal detail information and update files appropriately to process each activity report.
- Continuously update system with claims closing comments.
- Interact with service providers like Roadside Assistance and Motor Hire companies providing accurate customer information to ensure effective service is provided and the needs of the customer are met.

**Requirements**:

- 1 - 2 years of experience
- Telephone Skills
- Handling difficult customers
- Fluency in writing, reading and spoken English and Arabic
- Computer Skills
- Attention to technical detail,
- Logical and systematic problem solver and thought process.

**Salary**: BD450.000 per month

Application Question(s):

- Are you currently based in Bahrain ?



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