Business Core Services Lead

6 months ago


Manama, Bahrain Stc Full time

Sector:
- Business- Department:
- Business Products & Solutions- Country:
- Bahrain- Location:
- Bahrain - Manama- Contract Type:
- Full Time- Job Objective:

- Maintain Telco services roadmap, design the value proposition of Telco services, propose improvement initiatives and co-ordinate the implementation of products/services to drive acquisition and grow subscriber base / revenue across the business sector
- Job Specifications:

- Participate in the achievement of the Section's objectives by coordinating core services related activities.
- Autonomously operate and ensure team operates within the policies, procedures, systems and frameworks applicable to enable the section/team to operate efficiently.
- Co-ordinate the operational activity of the Team in a way which breeds a culture of high performance and team work in an engaging professional environment.
- Provide input into the development of product management and/or product development strategy for core products through analysis of various parameters such as marketing effectiveness, target market profiles, impact assessment on existing products and other distribution considerations.
- Develop and maintain product management and/or development activities for core services through in-depth understanding of customer / market requirements and trends.
- In coordination with other marketing sections; develop, manage and ensure the successful launch of core products to stc Bahrain by developing associated promotions, campaigns, reviewing service descriptions for core products etc.
- Ensure successful implementation of the portfolio of core products by liaising with relevant technology teams.
- Lead the entire lifecycle of mobility voice products (plans, devices, roaming) - from market research, development, and launch to ongoing optimization.
- Conduct market research and competitor analysis to identify customer needs, opportunities, and trends in the mobility voice space.
- Develop and implement product roadmaps for mobility voice solutions, ensuring alignment with business objectives.
- Track and analyze key performance indicators (KPIs) for mobility voice products and recommend improvements.
- Collaborate closely with cross-functional teams (marketing, sales, engineering, customer support) to ensure product success.
- Develop and manage product requirements documents and specifications.
- Create compelling presentations and reports to communicate product strategies and insights to stakeholders.
- Identify and evaluate new opportunities for product innovation within the Business Core Services portfolio.
- Perform other responsibilities as required by higher levels of supervision
- Qualification & Experience:

- Bachelor’s degree in Marketing, Business Administration, Engineering, IT or any other relevant field
- Proficiency in English language
- Minimum 8 years of relevant experience
- Preferred:_
- Proficiency in Arabic language



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