Customer Service Supervisor

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

Guest Services Supervisor A Guest Service Supervisor supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Supervisor, you will support the Guest Service Manager to ensure that Team Members are...

Job Title: Customer Service Representative (Electric Wheelchairs and Scooters Rental) Company: Welaat General Trading Location: City Center Mall, Bahrain **Job Description**: Welaat General Trading is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for...

Guest Services Supervisor A Guest Service Supervisor supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Supervisor, you will support the Guest Service Manager to ensure that Team Members are...

For Bahraini Nations Only **Role Description** This is a full-time on-site role for a Customer Service professional at Leader Healthcare located in Manama. The Customer Service professional will be responsible for providing support to customers, ensuring customer satisfaction, preparing customer quotations, and delivering a positive customer...

We are looking for a skilled Supervisor for our Restaurant. The right Supervisor uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. **Requirements and skills** - Proven work experience as a Supervisor in Food & Beverages field is a must. - Completion of a...

Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...

F&B Room Service Supervisor A Room Service supervisor is responsible for supervise room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs. **What will I be doing?** As a Room Service Supervisor, you will be responsible for supervise room service operations to deliver an...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

Customer Service Supervisor Wanted (Female) Register in MOL. A private hospital is seeking a skilled and experienced Customer Service Supervisor (Female) to lead our customer service team and ensure exceptional patient care. **Requirements**: - Minimum 2 years of experience in a supervisory or leadership role in customer service. - Strong leadership and...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Bahrain!** - **Open to Residents Across Bahrain_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards across...

Bar Supervisor A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. **What will I be doing?** As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient...

A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor...

Greet the guest once they enter in outlet and explain the menu, promotions and products. - Answer questions about menu items, make recommendations upon request. - Describe the ingredients and the cooking methods. - Take the customer orders and make smart suggestions - Monitor the Order delivery time and update your customer accordingly. - Follow the...

We are looking for a skilled restaurant supervisor to help us create an awesome customer experience and keep things in good order. On a daily basis, you’ll supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. Shift supervisor skills include contributing to the production strategy by...