Quality Manager

4 weeks ago

Manama, Bahrain HTP Group Full time

**Role purpose**

Responsible for implementing, developing and maintaining quality management policies, processes and procedures and support QMS implementation and improvement. The position will focus on maintaining a robust Quality Management System (QMS) for retail and wholesale operations.

**Key Accountabilities**

**Quality Assurance (QA)**:

- Develop, implement, and maintain a robust Quality Management System (QMS) for retail and wholesale operations.
- Conduct regular audits of retail and warehouse facilities to ensure compliance with Good Distribution Practices (GDP), Good Pharmacy Practices (GPP), and regulatory standards.
- Ensure product storage, handling, and transportation conditions meet quality requirements (e.g., temperature control, humidity, inventory management).

**Regulatory Compliance**:

- Stay updated on local and international pharmaceutical regulations (e.g.,NHRA, FDA, EMA, WHO,GTDP, GSP/GDP guidelines).
- Serve as the primary liaison with regulatory authorities during inspections and audits.
- Prepare and submit compliance documentation as required by local health authorities.

**Supplier and Vendor Quality Management**:

- Collaborate with Pharmaceutical companies to address quality-related issues and ensure corrective actions are implemented.
- Understand the quality and operational requirements of pharmaceutical companies to ensure that the contractual requirements are met.

**Training & Awareness**:

- Develop and deliver quality-related training programs to staff in retail and wholesale operations.
- Promote a culture of quality awareness throughout the organization.
- Provide training to employees on QMS requirements and quality standards.

**Risk Management**:

- Identify, assess, and mitigate quality risks in the supply chain and distribution process.
- Investigate and resolve quality complaints, non-conformances, and deviations, ensuring corrective and preventive actions (CAPAs) are implemented.

**Documentation and Reporting**:

- Maintain accurate records of quality audits, inspections, complaints, and corrective actions.
- Prepare periodic quality performance reports for senior management.

**Continuous Improvement**:

- Analyze quality metrics to identify trends and areas for improvement.
- Recommend and implement strategies to optimize quality processes and enhance operational efficiency.

**Quality Management Systems**
- Develop, implement, and maintain Quality Management System (QMS) in compliance with the ISO standards.
- Develop and maintain quality risk management policies, processes and procedures to support QMS implementation and improvement.
- Facilitate external certification assessment for ISO 9001 by organizing and overseeing the certification process.
- Drive continuous improvement efforts and monitor and analyze quality performance metrics to identify trends and areas for improvement.
- Collaborate with cross-functional teams to implement quality improvement initiatives and resolve quality issues.

**Role-specific experience and skills**
- Bachelor’s degree in Pharmacy, Chemistry, Life Sciences, or a related field.
- Advanced degree (e.g., MBA, MSc) or professional certifications in Quality Management (e.g., Six Sigma, ISO 9001) are a plus.
- Proficient in ISO standards
- 3-5 years of experience operating and administering QMS in the pharmaceutical industry.
- Experience in dealing with quality audits in relation to MNCs.
- Strong knowledge of pharmaceutical regulations, including GDP, GMP standards.
- Excellent problem-solving, analytical, and decision-making abilities.
- Effective communication and leadership skills to influence cross-functional teams.
- Proficiency in quality management software and tools.
- Attention to detail and ability to work in a fast-paced environment.
- Strong problem-solving abilities and skilled in conducting audits, analyzing findings, and implementing corrective actions and effective solutions.
- Excellent communication skills for conveying quality requirements and policies.
- Analytical skills to assess quality performance using data and metrics.
- Experienced in project management for quality improvement initiatives is an advantage.
- Meticulous attention to detail for ensuring compliance with standards.
- Collaborative mindset, able to work effectively with teams and stakeholders to achieve quality objectives.
- Teamwork and collaboration skills

**Job Types**: Full-time, Permanent

**Experience**:

- operating & administering QMS in pharmaceutical industry: 3 years (required)

  • Quality Manager

    3 months ago

    Manama, Bahrain Tafaseel Full time

    **Job Summary**: We are looking for an experienced and results-driven Quality Manager to lead our quality assurance initiatives at Tafaseel BPO. The Quality Manager will be responsible for developing, implementing, and managing quality assurance processes to ensure that our BPO operations consistently meet and exceed client expectations and industry...

  • Part-time Czech-speaking Secretary

    3 months ago

    Manama, Bahrain Quality Systemtechnik Full time

    Position: Part-Time Secretary (Czech Language Proficiency Required) Location: Bahrain Type: Part-Time Hours: Fixed, 15 hours per week Job Overview: Key Responsibilities: - Drafting, reviewing, and translating documents in Czech and English. - Organizing and managing files, both digital and physical. - Scheduling meetings and appointments. - Assisting...

  • Quality Assurance Manager

    4 months ago

    Manama, Bahrain Tafaseel Full time

    **Job Summary**: The Quality Assurance Manager is responsible for developing, implementing, and managing quality control systems designed to ensure continuous service delivery that meets or exceeds client and company standards. This role involves analyzing customer feedback, monitoring service interactions, and implementing strategies to enhance service...

  • Quality Assurance Manager

    4 months ago

    Manama, Bahrain Transact Full time

    We are recruiting a Quality Assurance Manager to develop and implement policies, processes, and standards to ensure service excellence and compliance across the Operations and Technology departments. The role holder will be empowered to foster a quality-oriented culture, drive continuous improvement, adequate measurement and monitoring, and support key...

  • Commercial Quality Manager

    3 months ago

    Manama, Bahrain Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** **How you will contribute** You will be the point of contact for multiple internal and external locations on Distribution quality related topics, ensuring products meet design, food safety and quality policy...

  • Quality Assurance Manager

    4 months ago

    Manama, Bahrain eFinancialCareers Full time

    We are recruiting a Quality Assurance Manager to develop and implement policies, processes, and standards to ensure service excellence and compliance across the Operations and Technology departments. The role holder will be empowered to foster a quality-oriented culture, drive continuous improvement, adequate measurement and monitoring, and support key...

  • Quality Manager

    7 months ago

    Manama, Bahrain Al Areen Palace & Spa by Accor Full time

    Company Description Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional...

  • Quality Manager

    4 months ago

    Manama, Bahrain Al Shoala Recruitment Full time

    Looking For An Experienced Quality Manager For Reputed 5-star Hotel The role involves leading the hotel's Brand Experience performance, aiming for high guest experience, service excellence, and standards conformance. - As an internal trainer and mentor, the individual assesses needs and implements solutions across departments. - They work closely with the...

  • Director of Quality

    17 hours ago

    Manama, Bahrain Calo Full time

    **About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role overview** We are looking for a Director of Quality that would define and promote a quality mindset across the...

  • Dir-quality

    7 months ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24028081 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for communicating the concept of Total...

  • Quality Assurance/ Quality Control Engineer

    7 days ago

    Manama, Bahrain JC Group Full time

    We are looking for a qualitied individual to guarantee the sound quality of the materials, methods of execution, maintaining standards and ensure work progresses according to it. **Responsibilities** - Accountable for the quality of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural, and Structural...

  • Quality Officer

    3 months ago

    Manama, Bahrain Tafaseel Full time

    **Job Summary**: We are seeking a detail-oriented and analytical Quality Officer to join our team at Tafaseel BPO. The Quality Officer will be responsible for monitoring, evaluating, and enhancing the quality-of-service delivery in our BPO operations. This role is vital for ensuring compliance with company standards and client expectations, thereby...

  • Quality Lead

    2 weeks ago

    Manama, Bahrain Mondelēz International Full time

    ** Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It**With** Pride.** You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the...

  • Quality Operation

    7 months ago

    Manama, Bahrain Capita Technologies W.L.L Full time

    **Role**: Quality & Process Consultant (Operations, Service Quality, Policy, Documentation) Capita Technologies is looking for a Senior Manager with a proven track record of 8 years in successfully leading and optimizing operations in dynamic environments. Adept at implementing strategic initiatives to enhance efficiency, streamline processes, and maximize...

  • Quality Controller

    7 months ago

    Manama, Bahrain Leaders International Recruitment Full time

    A Well Reputed company in Bahrain is looking for **Quality Controller** with min 3-4 years of experience.**Responsibilities**:_ - Prior experience as a quality manager in a production processing environment - Familiar with company and industry quality standards and processes - Proficient in computer technology and systems - In-depth knowledge of market...

  • Quality and Sustainability Manager

    7 months ago

    Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...

  • Quality Manager

    4 months ago

    Manama, Bahrain Al Shoala Recruitment Full time

    The Quality Manager plays a vital role in ensuring the highest level of guest satisfaction and operational excellence within the hotel. This role involves developing and implementing quality control measures, monitoring service delivery, conducting audits, and fostering a culture of continuous improvement, and company sustainability guidelines...

  • Quality Inspector

    1 month ago

    Manama, Bahrain Career Maker Full time

    **Urgent hiring!!** We have an open role for Position Title-**Quality Inspector** with a well-established Manufacturing Group in Bahrain. **Industry**: **Responsibilities**: 1. **Quality Control Inspections**: - Conduct variable and attribute inspections according to established quality control procedures. 2. **Production Monitoring**: - Monitor...

  • Guest Relations

    4 months ago

    Manama, Bahrain Hilton Full time

    Guest Relations & Quality Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations & Quality Manager, you will manage the needs of VIP Guests and inform other Team Members of...

  • Internal Audit Quality Assurance Manager

    7 days ago

    Manama, Bahrain Bahrain Company Full time

    Monitors the quality of a company's products or services. They create testing parameters for products and services, develop quality control procedures, perform audits, and oversee quality control teams. **Responsibilities**: - Performing the full audit cycle including risk management and control management over operations’ effectiveness, financial...