Front Office Supervisor-hotel

2 weeks ago


Manama, Bahrain SWISS BEL HOTEL SEEF Full time

We are hiring passionate, guest focused, service oriented Front Desk Supervisor to join a fast growing international chain as it opens its doors for expansion.

**Summary of Duties and Responsibilities**

Assist in the coordination of tasks and operations of Front Office. Review hotel arrivals, departures and in house reports to manage guest requests, VIP arrivals, group bookings and other reservations requiring special attention. Handle VIP guests and group bookings as required. Assist guests with SBEC membership details, queries and enrolment as required. Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs. Supervise and coordinate the tasks of Telephone Operator, Front Desk Agents and Guest Services.

Requirements:
Must have at least 2 years expeerinece as Front office Supervisor in a 4/5 star hotel

Must be native speaker of Arabic language and fluent in English language

Application Question(s):
**Experience**:

- Front Office supervisor: 2 years (required)

Application Deadline: 10/06/2023
Expected Start Date: 15/06/2023



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