IT Service Desk Engineer Job in Bahrain
1 day ago
We have a job opportunity in Bahrain for IT Service Desk Engineer position. If you are interested, please share me your updated CV with the following details
Total Experience
Current Salary
Expected Salary
Joining Time
Job Details are given below
Managing the help desk call queue to ensure that all requests are addressed in a timely manner.
Monitoring and reporting service desk tickets.
Knowledge in Service Desk ticketing tools.
Desktop/laptop deployments.
Perform related duties as assigned by supervisor.
Resolving technical issues quickly and efficiently.
Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems.
Escalating any serious problems to relevant departments and teams.
Improve customer service, perception, and satisfaction.
Technical services and support at the network level: WAN and LAN connectivity.
install and maintain security, anti-virus solutions and firewall.
Performing troubleshooting tasks to identify and resolve technical issues.
Identifying and recommending solutions to improve efficiency and performance of IT infrastructure.
Performing routine maintenance tasks such as updating virus definitions and operating system patches.
Installing new software or hardware on computers and servers.
**Salary**: BD700.000 - BD1,000.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
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