
Senior Service Desk Technician
1 day ago
Overview:
Goldbelt Hawk designs, develops, and implements comprehensive solutions for problem spaces, including computer security, scalable architectures, advanced analytics, artificial intelligence, and network/data center operations. Specializing in local and enterprise-level incident response and forensic analysis, Hawk's personnel deliver threat analysis and reporting while implementing solutions based on mature planning and development practices.
**Summary**:
We are looking for a Senior Service Desk Technician to oversee the current shift Local Site Help Desk activities which provides basic Tier I-2 support to end users on a variety of computers and associated networks issues.
***
**Responsibilities**:
**Essential Job Functions**:
- Enters information into ticket system and creates trouble reports for IT Support Technicians
- Documents, tracks, and monitors the problem to ensure a timely resolution
- Responsible for scheduling local staff tasks and ensuring service management process are followed by local team on shift
- Ensures a smooth hand-off transition between shifts
- Shift supervisors provide 24x7 coverage
- Possesses and applies a comprehensive knowledge across key tasks and high impact assignments
- Plans and leads major technology assignments
- Evaluates performance results and recommends major changes affecting short-term project growth and success
- Functions as a technical expert across multiple project assignments
- May supervise others
Qualifications:
**Necessary Skills and Knowledge**:
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to troubleshoot complex technical issues
- Ability to diagnose PC hardware/software problems and document solutions
- Ability to perform in a detail-oriented environment with a high level of accuracy
**Minimum Qualifications**:
- Bachelor degree in a STEM field
- 5 - 10 years of related experience
**Preferred Qualifications**:
- Operating System, Server, and Networking certifications are preferred
-
Onenet Service Desk Analyst
2 days ago
Manama, Bahrain Sayres & Associates Full timeSayres is a renowned leader in defense support services to the Department of Defense (DOD). With over 300 program support experts, we specialize in empowering our customers' senior leadership with long-term planning and analytics, insightful decision-making, and day-to-day operations. Since 2001, Sayres and Associates has been providing exceptional service...
-
Heating air conditioning service technician
7 days ago
Manama, Manama, Bahrain Bahrain Electro Mechanical Company Full timeBahrain Electro Mechanical Company, Manama, Capital Governorate, Bahrain Job Title: Air Conditioning Technician Seniority Level Entry Level Employment Type Full-Time Job Function Management and Manufacturing Get notified about new Heating Air Conditioning Service Technician jobs in Manama, Capital Governorate, Bahrain.#J-18808-Ljbffr
-
Service Desk Engineer
2 days ago
Manama, Bahrain Computer World W.L.L. Full time1-3 years experience in Service Desk Mgmt in Banking Sector. Brief JD - Being the Single Point of Contact for reported disruptions or degradation, ensuring that the operation is running smoothly & the business is not impacted. - Being the Single Point of Contact for customer requests. - 1st Line of investigation and diagnosis. - Provide a point of...
-
Service Desk Support Engineer
1 day ago
Manama, Bahrain Enlist Resources Co. WLL Full time**Required Service Desk Support Engineer** - Job Location : Bahrain - Nationality : Bahraini Nationals (Female). - Industry : Banking **Job details are given below** Must have experience in the following skills: - L1 desktop support - Operating systems - O365 issues - Network issues etc. **Job Types**: Full-time, Contract Ability to Commute: - Manama...
-
Senior is technician
7 days ago
Manama, Manama, Bahrain Webrecruit Ireland Ltd. Full timeUniversity of Strathclyde, Bahrain (Work location: Manama, Bahrain)Who we are Great minds. Innovative solutions. Be part of a vibrant community that celebrates over 200 years of academic excellence, world-class research, and impactful innovation. Located in the dynamic Bahrain Bay, the University of Strathclyde, Bahrain, offers the same high standards of...
-
Senior is technician
3 weeks ago
Manama, Manama, Bahrain RESO Full timeUniversity of Strathclyde, Bahrain (Work location: Manama, Bahrain)Who We Are Be part of a vibrant community that celebrates over 200 years of academic excellence, world-class research, and impactful innovation. Located in the dynamic Bahrain Bay, the University of Strathclyde, Bahrain, offers the same high standards of academic excellence and pioneering...
-
Technician
7 days ago
Manama, Manama, Bahrain Spectra Information Technology Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Spectra Information Technology. Spectra Information Technology offers an extensive portfolio of products and systems for Security and Communication, including IP CCTV Systems, Access Control Systems, Wireless Data Transmission, Structured Cabling, Audio-Video...
-
Senior Diesel Engine Technician
4 hours ago
Manama, Bahrain Diesel Master Marine WLL Full timeSenior Diesel Engine Technician with Experience in Marine, Oil and Gas Engines Overhauling and Maintenance. More than 5 Years Experience in Mechanical Field. Caterpillar Dealership Experience is preferred. (Priority) **Salary**: BD350.000 - BD600.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before...
-
Advanced Nail Technician
5 days ago
Manama, Manama, Bahrain Propel Consult Full timeDelivering Outstanding Customer ServiceIn this role, you will be responsible for delivering exceptional customer service and building strong relationships with our clients. This includes being attentive to their needs, listening actively, and responding promptly to their inquiries.Key Responsibilities:Provide exceptional nail care services, including gel and...
-
Senior Nail Care Professional
5 days ago
Manama, Manama, Bahrain Propel Consult Full timeAbout Propel ConsultWe are a reputable nail salon dedicated to providing exceptional nail care services to our clients. Our team of experienced nail technicians is committed to delivering outstanding customer service and staying up-to-date on the latest nail trends and techniques.Job SummaryWe are seeking a skilled Senior Nail Technician to join our team. In...
-
Front desk agent
5 days ago
Manama, Manama, Bahrain RESO Full timeA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...
-
Technician service and projects
2 weeks ago
Manama, Manama, Bahrain Bahrain Gas W.L.L. Full timeInstalling new hardware and products while ensuring that they work correctly and safely. Educating the hardware users about the correct use and upkeep of their products. Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center. Should have handled Major Projects / AMC, dealt with clients, consultants and contractors...
-
Maintenance technician
3 weeks ago
Manama, Manama, Bahrain Gulf Air Group Full timeAssistance Multi-Task Senior Technician can attend and carry out repair and preventive maintenance works for air conditioning & ventilation units, electrical distribution systems, water supply systems, and plumbing for Gulf Aviation buildings. MAIN DUTIESAttend work order requests from client (GAA/GF) to repair and maintain Air conditioning & ventilation...
-
Client Services Desk Officer
1 day ago
Manama, Bahrain Citi Full timeThe FX & Local Markets businesses operate on a global 24-hour basis covering trading centers in Asia Pacific, Europe and North America. The Client Services team executes onboarding of Citi’s clients for these businesses primarily through Citi’s proprietary FX trading platforms. Services provided by the desk involve interaction with external...
-
Front Desk Receptionist
3 weeks ago
Manama, Bahrain Talent Pal Full timeFront Desk Receptionist A Front Desk Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience...
-
Receptionist - Front Desk Admin
6 days ago
Manama, Bahrain NEXT Car Rental Full timeDelivery Point Logistic Services provides complete shipping and supply chain solutions to your local & international trade. Our core focus is on freight forwarding, international cargo transportation, trading of raw materials, warehousing and local courier services. **Job brief** We are looking for a Receptionist to manage our front desk on a daily basis...
-
Front Desk Representative
4 days ago
Manama, Manama, Bahrain Client of Domo Ventures W.L.L. Full timeRole Description:The Front Desk Representative is a key member of our team, responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Main Responsibilities:Engage with guests and build rapport to create a positive experience.Maintain effective communication with guests throughout their visit, addressing their...
-
Client Services Desk Lead
1 day ago
Manama, Bahrain Citi Full timeThe FX & Local Markets businesses operate on a global 24-hour basis covering trading centers in Asia Pacific, Europe and North America. The Client Services team executes onboarding of Citi’s clients for these businesses primarily through Citi’s proprietary FX trading platforms. Services provided by the desk involve interaction with external...
-
Science technician
3 weeks ago
Manama, Manama, Bahrain RESO Full timeScience Technician (Maternity Cover) - Senior School Inspired Education is the leading global group of premium schools, with a portfolio of 118 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 90,000 students receive a world-class learning experience from Kindergarten to...
-
Helpdesk Technician I
4 weeks ago
Manama, Bahrain Envistacom Full timeJob Title**:Helpdesk Technician I** Job Location**:Bahrain** - This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours._ **Responsibilities**: - Sit at help desk and respond to walk-in customer questions - Field trouble calls...