Specialist Vendor Performance

7 months ago


Manama, Bahrain Talabat Full time

What’s on Your Plate?
- Identify and solve local and darkstores vendor performance-related problems by analyzing and deriving insights from large, complex sets of data.
- Work alongside the commercial and logistics teams to reduce fail rate, vendor delay, and preparation/picking times.
- Have a deep understanding of non-food vendors' operations and the ability to solve challenges by working with the non-food operations team.
- Work closely with country operations, commercial, and product teams to optimize customers' ordering experience
- Provide input to the vendor operations strategy and support its implementation in the country along the regional guidelines
- Connect with vendor performance responsible (account managers) in the country and build an end-to-end process for process implementation & review
- Connect with vendors who are displaying poor operational performance or are worst offenders to help improve their performance by sharing best practices and industry insights.
- Create and roll out projects focusing on performance excellence.
- Provide weekly updates to country management on projects & performance progress.

What did we order?
- Bachelor's Degree
- 2-3 years of experience in the food/grocery tech industry is highly preferred
- Strong Arabic and English communication skills, both written and verbal. Urdu is a plus.
- Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams
- Experience in SQL, Data Analytics tools like tableau, looker etc
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, handle stress,
- An individual contributor who can work in a fast-paced environment with a make-it-happen attitude



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