Luxury Beauty Specialist

4 days ago


Manama, Manama, Bahrain Chalhoub Group Full time

At Chalhoub Group, we are committed to delivering exceptional customer experiences. Our team of beauty consultants play a crucial role in achieving this goal.

Our Company Overview

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over six decades. We excel as a hybrid retailer by reinforcing our distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in various categories.

We have expanded our expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart, focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

We strive to keep the innovation journey going by setting up 'The Greenhouse', an innovation hub, incubator space, and accelerator for start-ups and small businesses in the region and internationally.

This is one of several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. We also embed sustainability at the core of our business strategy with a clear commitment towards people, partners, and the planet.

Job Description

As a Beauty Consultant, you will be responsible for delivering outstanding customer service to all customers and using appropriate sales techniques and product knowledge to reach sales targets.

You will be accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising. Maintaining high levels of standards in terms of grooming is essential.

You will build and maintain guest experience standards to build strong loyalty. Address customers' queries about products, prices, availability, product uses, and services.

Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations. Advise customers on product ranges best suited to their needs.

Demonstrate usage and benefits of various brands and products. Generate sales while achieving line and sales targets, using make-up knowledge.

Sell-out target tracking at store level. Generate daily sales reports. Participate in achieving incentives.

Track post-launch sales at store level. Ensure merchandising levels in the store are met as per the brand guidelines. Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times.

Report stock shortages using the stock order form. Ensure stock receipt as per set procedures.

What You'll Need to Succeed

A strong communication skillset is essential for success in this role. A passion for beauty is also a must.

What We Can Offer You

We offer diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes healthcare, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We invite all applicants to apply. It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers.



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