
Business Development Manager
2 weeks ago
Bahrain Banking Relationship Manager Job Opportunity
This role is focused on delivering sales targets and supporting the growth of the branch through sales to new and existing customers. Key responsibilities include ensuring current customers have the right products and services, identifying new markets and customer leads, and pitching prospective customers.
Key Responsibilities:
- Sales and Customer Service: Source and develop new clients by applying disciplined sales process and demonstrating comprehensive knowledge of product range. Enhance exiting Branch Banking relationships and provide professional quality customer service.
- Customer Analysis and Advice: Meet with clients, analyze their needs, provide advice and sell relevant products or services as appropriate.
- TARGET DELIVERY: Deliver the assigned target through new and existing to bank customer.
- Client Communication: Communicates and meets with clients / prospects on a pro-active basis and responds to their inquiries and requests in a timely and accurate manner to ensure high level of customer service.
- Relationship Building: Assists in maintaining effective relationships with new and existing clients to repeat business opportunities, referrals and lead generation for target completion of the Branch.
- Sales Reporting: Drafts sales reports to be submitted to the manager and receives feedback from lead to be incorporated prior submitting to manager.
- Promotions and Offers: Communicates with the existing customers to notify them on the current promotions and offers, which will enhance the sales of the assigned branch.
- Cold Calling and Business Conversion: Approaches existing and new customers in and out of branch to achieve individual and branch sales target. Conducts cold calling, telephonic and field visits to existing and new customers for business conversion.
- Customer Needs Assessment: Identifies and understands the needs of the customers and provides necessary advice on financial solutions based on their needs.
- Cross Selling Techniques: Provides assistance and support to new and existing staffs in cross selling techniques-based products, within and outside the branch.
- Documentation and Record Keeping: Documents and maintains all records of sales activities and provides updates as per requirement.
- Compliance and Control: Ensures completeness and compliance of all documentation for new and existing customers to protect company and client interests.
- Market Research: Stays on top of the business operating environment with respect to market trends, interest rates, asset and liabilities positions, trade volume, credit facilities etc. on an ongoing basis and submits the findings to the Lead.
- Follow-up Activities: Follows up with customers to obtain all expired or missing documents or unmet conditions.
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