Client Relationship Specialist

1 day ago


Manama, Manama, Bahrain Calo Inc Full time

About Calo Inc

We're a Bahrain-based company launched in November 2019 with a mission to make healthy eating easy. Our team is passionate about driving this mission forward by providing innovative solutions through technology.

Key Responsibilities

  • Address customer inquiries and resolve their issues via live chat and phone calls
  • Buid strong relationships with customers by welcoming them and ensuring they have a positive experience
  • Onboard new customers to begin their journey with us
  • Collaborate with different teams to resolve customer concerns and exhibit empathy when dealing with challenging situations
  • Go above and beyond to meet customer needs and exceed their expectations
  • Share feedback with the team and follow up on resolving customer pain points

Candidate Profile

  • Previous experience in a customer service role, preferably with a minimum of 1 year of experience
  • Excellent verbal and written communication skills in English and Arabic, and the ability to type quickly
  • A passion for problem-solving and making a positive impact on people's lives
  • A people-oriented individual who thrives in a fast-paced environment
  • Able to maintain a calm demeanor under pressure and prioritize tasks efficiently
  • Willngness to work on a shift basis and adapt to changing circumstances


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