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Client Relationship Specialist
1 day ago
About Calo Inc
We're a Bahrain-based company launched in November 2019 with a mission to make healthy eating easy. Our team is passionate about driving this mission forward by providing innovative solutions through technology.
Key Responsibilities
- Address customer inquiries and resolve their issues via live chat and phone calls
- Buid strong relationships with customers by welcoming them and ensuring they have a positive experience
- Onboard new customers to begin their journey with us
- Collaborate with different teams to resolve customer concerns and exhibit empathy when dealing with challenging situations
- Go above and beyond to meet customer needs and exceed their expectations
- Share feedback with the team and follow up on resolving customer pain points
Candidate Profile
- Previous experience in a customer service role, preferably with a minimum of 1 year of experience
- Excellent verbal and written communication skills in English and Arabic, and the ability to type quickly
- A passion for problem-solving and making a positive impact on people's lives
- A people-oriented individual who thrives in a fast-paced environment
- Able to maintain a calm demeanor under pressure and prioritize tasks efficiently
- Willngness to work on a shift basis and adapt to changing circumstances
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