Telecom Support Specialist
6 days ago
We are seeking a seasoned professional to fill the position of Telecom Support Specialist.
As a key member of our support team, you will be responsible for delivering technical assistance and troubleshooting services to our clients. Your expertise in Avaya PABX systems will enable you to provide high-quality support and resolve complex issues efficiently.
To succeed in this role, you must have hands-on experience in similar fields and possess excellent communication skills. You should also be available to work on-call to address critical telephone issues.
Key Responsibilities:- Modify extension usernames
- Execute extension transfers
- Convert phones to digital and analog formats
- Conduct basic troubleshooting on telephone faults
- Develop a fundamental understanding of PABX systems
- Minimum three years of experience in the same field
- A valid driver's license and access to a vehicle
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