Executive Service Leader

2 weeks ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

About the role:

  • The Client Success Executive will develop strong relationships with clients through exceptional after-sales services and collaborate with internal departments to complete tasks and projects successfully.

Key responsibilities:

  • Collect and validate task information from the business team and clients, then update the internal project management system.
  • Coordinate with studio managers to receive completed tasks and submit them to clients, following up on feedback and modifications until project completion.
  • Support team members in providing top-notch client service.
  • Collaborate with the business team for cost proposals and with the finance team to issue invoices according to client agreements.
  • Maintain a systematic record of project information and ensure it's updated frequently.
  • Compile project files with necessary details, references, and documentation.

Requirements:

  • Must have experience working in creative agencies.
  • Background and understanding of branding and graphic design.
  • High customer service and communication skills.
  • Bachelor's degree in Communications, Marketing, Business, New Media, or Public Relations.
  • Proficiency in both Arabic and English languages.


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