Call Center Agent

**Job Objective**: To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfills requests by clarifying desired...

**Call Center Representative responsibilities include**: **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and...

Job Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...

The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

The Role **Requirements**: **REQUIREMENTS**: - Prior sales experience. - Ability to handle outbound calls in a professional manner. - Ability to handle rejection and objections. - Experience selling home security products. - Outstanding negotiation skills with the ability to resolve issues and address complaints. - Ability and willingness to learn about...

Our client is a leading company that provides solutions for customer experience management through advanced technology in the GCC. They are currently looking for a **Call Center Intern** to be based in Bahrain. **Requirements**: - Excellent communication skills both written and verbal - Great active listening skills - Strong time management and...

Job Description: - Takes orders by obtaining and verifying information. - Enters orders by transmitting information. - Provides product/service information by answering questions; offering assistance. - Maintains call center database by entering and verifying information; updating contact log. - Improves quality results by recommending changes. - Keeps...

Join a regional team of contact center agents delivering customer service, sales and support from the comfort of your home. - Select the work schedule that fits with your lifestyle - Enjoy being independent contractor with Gulf CX - Grow your skillsets to get more advanced projects with higher pay **What do you need to get started?** - A quiet place to work...

A leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...

We are currently looking for a Contact Center Advisor for an active project. **Job Role is as follows**: - Working in 8 hour shifts between 10 AM and 2 AM. (Timings may change in the Holy Month of Ramadan to evenings only) - Working 6 days a week with 1 Weekly Off any one day of the week. - Working from office. (No work from home) **Job Responsibilities...

A leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...

**Job Description:**We are seeking a highly skilled and enthusiastic customer service representative to join our Zain Youth team. As a key member of our call center, you will play a crucial role in providing exceptional customer experiences.**About the Role:**This is an exciting opportunity for a university student (2nd year and above) or experienced...

**Job Overview:**Data Direct Bahrain Solutions W.L.L is seeking a skilled Real-Time Performance Optimizer to join our team. This role plays a critical part in ensuring the contact center operates efficiently and effectively.**Key Responsibilities:**Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent...

Data Direct Bahrain Solutions W. L. L, Bahrain Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues Allocate...

Job Purpose To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing action plans; to drive the teams to achieve objectives by...

A Well reputed real estate company is looking for Property Consultant with min 5 - 8 years of experience. - **Responsibilities**:_ - Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms. - Determining clients’ needs and financials abilities to propose solutions that suit them. -...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

A well-established medical center in Diyar Muharraq is looking for a friendly and organized Receptionist to join our team. Responsibilities: Greeting and assisting patients Scheduling appointments and managing records Handling phone calls and inquiries Coordinating with medical staff Qualifications: English proficiency is a must Previous experience in a...

To support the Data Center (24x7 on shift basis) and maintain high quality and professional standard, by the following means: 2. Troubleshoots issues that may cause system outages & report on any issues to support groups when necessary. Initiates corrective action promptly. Interfaces with necessary customers and/or business support groups and escalates...