
Call Center Agent
3 days ago
**Call Center Representative responsibilities include**:
**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
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Call Center Agent
6 days ago
Manama, Bahrain Sevens Holding Company S.P.C. Full timeSevens holding is looking for female Arabic speaking call center agent. **Requirements**: - previous experience as a call center agent is a must - previous experience is F&B will be an advantage - only presentable ladies - only Arabic speakers We provide: salary + staff meal + accomodation (shared room) + transportation to work and back. **Job Types**:...
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Call Center Agent
22 hours ago
Manama, Bahrain Technolojbd Consulting Full timeAs a Call Center Agent, you will be at the forefront of our commitment to delivering outstanding customer service. You will handle incoming calls from English-speaking customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. If you thrive in a fast-paced environment and enjoy helping customers, we would like to hear...
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Call Center Agent
2 days ago
Manama, Bahrain stc bahrain Full time**Job Objective**: To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfills requests by clarifying desired...
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Contact Center Agent
22 hours ago
Manama, Bahrain The 1 Percent Full timeWe are seeking a motivated individual to join our team as a Contact Center Agent, specifically responsible for providing chat support. As a Contact Center Agent, you will be the first point of contact for customers seeking assistance through our chat platform. You will handle customer inquiries, provide support, and ensure a positive customer...
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Call Center Manager
2 weeks ago
Manama, Bahrain EP Full timeJob Description: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility of budgeting and tracking expenses - Hire, coach...
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Call Center Manager
7 days ago
Manama, Bahrain Connect6 MENA Full timeThe Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...
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Call Center Representative
5 days ago
Manama, Bahrain The 1 Percent Full timeWe are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...
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Call Center Representative
22 hours ago
Manama, Bahrain The 1 Percent Full timeWe are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...
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Call Center Agent
6 days ago
Manama, Bahrain Connect6 MENA Full timeThe Role **Requirements**: **REQUIREMENTS**: - Prior sales experience. - Ability to handle outbound calls in a professional manner. - Ability to handle rejection and objections. - Experience selling home security products. - Outstanding negotiation skills with the ability to resolve issues and address complaints. - Ability and willingness to learn about...
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Call Center Intern
2 days ago
Manama, Bahrain Propel Consult Full timeOur client is a leading company that provides solutions for customer experience management through advanced technology in the GCC. They are currently looking for a **Call Center Intern** to be based in Bahrain. **Requirements**: - Excellent communication skills both written and verbal - Great active listening skills - Strong time management and...
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Wfm Agent
22 hours ago
Manama, Bahrain Tafaseel Full timeThe WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...
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Call Center Specialist
2 weeks ago
Manama, Bahrain EP Full timeJob Description: - Takes orders by obtaining and verifying information. - Enters orders by transmitting information. - Provides product/service information by answering questions; offering assistance. - Maintains call center database by entering and verifying information; updating contact log. - Improves quality results by recommending changes. - Keeps...
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Work @ Home Contact Center Agents
2 days ago
Manama, Bahrain Gulf Customer Experience Full timeJoin a regional team of contact center agents delivering customer service, sales and support from the comfort of your home. - Select the work schedule that fits with your lifestyle - Enjoy being independent contractor with Gulf CX - Grow your skillsets to get more advanced projects with higher pay **What do you need to get started?** - A quiet place to work...
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Sales Call Center Executive
3 weeks ago
Manama, Bahrain Era Projects Full timeA leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...
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Rtm Agent
22 hours ago
Manama, Bahrain Tafaseel Full timeThe RTM Agent is responsible for monitoring and managing real-time performance metrics within the BPO environment. This role ensures that service levels are maintained and that agents are effectively utilized to meet operational demands. **Key Responsibilities**: - Continuously monitor call queues, agent availability, and overall team performance throughout...
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Call Center Representative
2 weeks ago
Manama, Bahrain Invita Company W.L.L. Full timeWe are currently looking for a Contact Center Advisor for an active project. **Job Role is as follows**: - Working in 8 hour shifts between 10 AM and 2 AM. (Timings may change in the Holy Month of Ramadan to evenings only) - Working 6 days a week with 1 Weekly Off any one day of the week. - Working from office. (No work from home) **Job Responsibilities...
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Sales Call Center Executive
3 weeks ago
Manama, Bahrain Talent Pal Full timeA leading company in Kingdom of Bahrain seeks to employ Call Center Executives **Requirements**: **Minimum 1-3 years’ experience in real estate sales & leasing, property developer experience** preferred. Fresher’s also welcomed **Bachelor’s Degree or Diploma from a recognized University and/or similar professional qualification** **Knowledge and...
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Customer Service Representative
6 days ago
Manama, Manama, Bahrain RESO Full time**Job Description:**We are seeking a highly skilled and enthusiastic customer service representative to join our Zain Youth team. As a key member of our call center, you will play a crucial role in providing exceptional customer experiences.**About the Role:**This is an exciting opportunity for a university student (2nd year and above) or experienced...
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Real-Time Performance Optimizer
6 days ago
Manama, Manama, Bahrain Data Direct Bahrain Solutions W.L.L Full time**Job Overview:**Data Direct Bahrain Solutions W.L.L is seeking a skilled Real-Time Performance Optimizer to join our team. This role plays a critical part in ensuring the contact center operates efficiently and effectively.**Key Responsibilities:**Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent...
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Real time management
6 days ago
Manama, Manama, Bahrain Data Direct Bahrain Solutions W.L.L Full timeData Direct Bahrain Solutions W. L. L, Bahrain Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues Allocate...