Customer Experience Associate

3 weeks ago


Manama, Bahrain Lola Inc. Full time

Lola, make your dreams come true ✨

Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory.

**Role Description**

This is a full-time on-site role for a Customer Experience Associate at Lola Do, Inc. The Customer Experience Associate will be responsible for providing exceptional customer experience, ensuring customer satisfaction, and delivering top-notch customer experience from start to finish on a daily basis to create memorable experiences.

**Qualifications**
- Customer Support, Customer Satisfaction, and Customer Service skills
- Experience in creating outstanding customer experiences
- Proficiency in phone etiquette
- Excellent communication and interpersonal skills
- Ability to handle challenging customer interactions with professionalism
- Attention to detail and problem-solving abilities

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Arabic fluently (required)



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