Customer Experience Associate

6 months ago


Manama, Bahrain Calo Full time

**About** **Calo**

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

**Role Overview**

We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.

**What you’ll be working on**
- Communicating with customers over live chat and phone calls to answer their questions and help solve their problems
- Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience
- Onboarding customers to kick-off their journey
- Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues
- Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied
- Communicating feedback to the team and following up on resolving customers’ pain points
- Fresh graduate or preferably working in a customer service role for 1 - 3 years
- Have excellent verbal and written communication skills in English & Arabic, and you’re also a fast typer
- Passionate about problem solving; you get satisfaction from making people’s lives better
- A people’s person by nature
- Have a deep sense of empathy & drive to resolve customer issues
- Maintain a calm demeanor when facing challenges or stressful situations
- Ability to organize your time efficiently, and complete tasks in a timely manner
- Interested in working on shift basis

mgAjARjV6B



  • Manama, Bahrain Lola Inc. Full time

    Lola, make your dreams come true ✨ Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. **Role Description** This is a full-time on-site...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the...

  • Sales Associate

    8 months ago


    Manama, Bahrain PlayBH Full time

    Bahrainis only. Looking for dynamic Sales and Customer Service Sales Associates for a Branded Toy store. Arabic speaking. English will be an added advantage. We highly focus on providing the best customer service and retail experience and maximizing the brand reputation. **Job Types**: Full-time, Permanent


  • Manama, Bahrain Lola Inc. Full time

    **About Lola**: Lola, make your dreams come true! Sprinkle your occasions with joy by combining the beauty of creative decorations with personalized touches in your dream cake, from the size, flavor, colors, and cake decorations, including PhotoCake... ensure that your unique celebration becomes an extraordinary memory. - A Bahraini nationality. - Enjoy...


  • Manama, Bahrain Ahli United Bank Full time

    Officer, Digital Customer Experience **Role Statement** **Principal Responsibilities** **1. Digital Marketing Development** - Assist the creation, development, and implementation of digital marketing plans. - Allocation of digital marketing budget per plan in accordance to business priorities and associated marketing campaigns - Monitoring of marketing...

  • Customer Experience

    6 months ago


    Manama, Bahrain Lola Inc. Full time

    _**About Lola**:_ The goal of Lola is to use technology to effortlessly create the cake you want, bringing joy, beauty, and a personalized touch to any occasion. **Responsibilities**: - Document all inquiries, requests, resolutions, and follow-up tasks - Escalate inquiries and requests as necessary to the appropriate department or person following...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Interns to be the main...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Interns to be the main...


  • Manama, Bahrain Calo Full time

    **About** **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role Overview** We're looking for talented, enthusiastic and dedicated Customer Experience Interns to be the main...

  • Sales Associate

    6 months ago


    Manama, Bahrain Asia Jewellers Full time

    At Asia Jewellers, we are seeking a passionate and customer-centric Sales Associate to join our dynamic team. As a Sales Associate, you will be at the forefront of our boutique, showcasing the world's most prestigious watch and jewellery houses to our valued customers. **Responsibilities**: - Provide exceptional customer service by greeting and assisting...

  • Sales Associates

    4 weeks ago


    Manama, Bahrain CHATURVEDI ASSOCIATES WLL Full time

    **Company Description** **Chaturvedi Associates Bahrain**, a member of the **Chaturvedi Group of Companies**, is a professional services firm offering **Assurance, Business Risk, Advisory, IT Advisory, VAT Advisory, and Accounting Services Outsourcing.** We strive to meet the needs and demands of our clients operating in local, regional, and international...

  • Sales Associate

    3 months ago


    Manama, Bahrain Defacto Bahrain Full time

    We are hiring Sales Associate for our new fashion shop in Bahrain. **Job responsibilities**: - Greet customers at the store and provide them with information on their required products. - Lead customers to desired shelves or aisles and assist them in locating products. - Explain product features and benefits by performing demonstrations and answering any...

  • Sales Associate

    6 months ago


    Manama, Bahrain Almoayed General Full time

    **Job Title**: Sales Associate **Location**: Bahrain **Job Type**: Full-Time **About Us**: We are a leading retailer known for our commitment to quality products and exceptional customer service. We strive to create a welcoming and dynamic environment for both our customers and employees. **Job Summary**: **Key Responsibilities**: - Greet and assist...


  • Manama, Bahrain Bijoux Jewels Full time

    Looking for professional female sales associate who has previous experience in dealing with customers face to face and respond to inquiries via social platforms. Must know how to speak ,read and write in english & arabic. **Salary**: From BD300.000 per month **Language**: - Arabic (preferred) Ability to Commute: - Manama (required) Ability to...


  • Manama, Bahrain Neo Project Company WLL Full time

    We are looking for a Retail Sales Associate - Female to provide excellent customer service for our business. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. **Responsibilities** - Greet and direct customers - Provide accurate information about our Range of Products - Answer...


  • Manama, Bahrain SNIPER TRADING Full time

    sales Associate: Responsible for all sales activities and sales associate job duties, from greeting customers, offering assistance, suggesting items, lending opinions and providing product. Follow and achieve sales goals on a monthly, quarterly and yearly basis. Be able to Process POS (point of sale) purchases. A friendly and energetic personality with...


  • Manama, Bahrain AL THURAYA Full time

    **Job Title: Sales and Marketing Associates** - **Responsibilities**:_ - Developing and sustaining long-lasting relationships with customers. - Preparing, reviewing, and finalizing sales proposals. - Utilizing social media platforms to garner customer interest and create brand awareness. - Preparing sales forecast reports and submitting them to management. -...


  • Manama, Bahrain Northern Trust Full time

    **Education/Certifications**: - Bachelor’s degree - Relevant professional qualification (e.g. ACAMS - Association of Certified Anti-Money Laundering Specialists, ICA Diploma-International Compliance Association) **Experience**: - Minimum 5+ years of relevant experience in sales, customer onboarding, or compliance in the banking or payments industry...