Junior Customer Support Specialist
11 hours ago
Are you searching for a role where your communication skills and empathy can make a difference? Winged Recruitment is thrilled to unveil a fantastic opportunity for aspiring Junior Customer Support Specialists to embark on a fulfilling career journey. Leveraging our innovative approach to talent acquisition and cutting-edge AI technology, we provide a unique pathway for individuals ready to excel in customer service and support. Teaming up with a leading Management Consulting firm in Germany, we're seeking passionate talents ready to deliver exceptional customer experiences.
**Introduction to Your Role**:
Are you someone with a passion for helping others and resolving issues with empathy and efficiency? This role offers an excellent platform to dive into the dynamic world of customer support and service, providing assistance and solutions to customers across various channels. Guided by seasoned professionals, you'll handle customer inquiries, troubleshoot issues, and ensure timely resolution, contributing to overall customer satisfaction and loyalty. Anticipate hands-on experience in utilizing support tools, mastering product knowledge, and fostering positive customer relationships within a fast-paced and dynamic environment.
**Role Overview**:
- ** Location**: Fully Remote
- ** Schedule**: Flexible
**Desirable Qualities**:
- Proven experience in customer service or support roles, demonstrating exceptional communication and problem-solving skills.
- Strong interpersonal skills with the ability to empathize with customers and address their needs effectively.
- Proficiency in using customer support tools and software to manage tickets, inquiries, and escalations.
- Excellent multitasking abilities with the capacity to prioritize tasks and handle customer inquiries efficiently.
- Detail-oriented with a commitment to accuracy and thoroughness in documenting customer interactions and resolutions.
- Ability to adapt to changing priorities and handle challenging situations with professionalism and composure.
**Your Responsibilities**:
- Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed.
- Maintain a high level of product knowledge to effectively address customer questions and concerns.
- Document customer interactions and resolutions in support tickets or CRM systems, ensuring accurate and thorough records.
- Collaborate with cross-functional teams to identify and address recurring customer issues and drive continuous improvement in service delivery.
- Strive to exceed customer expectations by delivering personalized and empathetic support experiences that build trust and loyalty.
**Why Choose This Opportunity?**
Winged Recruitment offers a pathway to career advancement in customer support, connecting you with roles that promise substantial growth and impact. This position serves as an ideal starting point for establishing your presence in the customer service domain, supported by top-tier management consulting experts in Germany.
**Application Process**:
-
Junior Technical Support Analyst
11 hours ago
Manama, Bahrain Winged Recruitment Full timeSeeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...
-
Customer Support Specialist
1 week ago
Manama, Bahrain Spatial Technology Solution Full time**Job description**: - Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. - Schedule return trips with customers when parts are in. - Maintain the on-call schedule for service technicians. - Maintain customer database with current information. - Maintain the dispatch board/schedule. - Clear and...
-
Customer Support Specialist
2 days ago
Manama, Bahrain Spatial Technology Solution Full time**Job description**: - Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. - Schedule return trips with customers when parts are in. - Maintain the on-call schedule for service technicians. - Maintain customer database with current information. - Maintain the dispatch board/schedule. - Clear and...
-
Customer Support Specialist
1 day ago
Manama, Bahrain Spatial Technology Solution Full time**Job description**: - Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. - Schedule return trips with customers when parts are in. - Maintain the on-call schedule for service technicians. - Maintain customer database with current information. - Maintain the dispatch board/schedule. - Clear and...
-
System Support Specialist
2 days ago
Manama, Bahrain Nexcel Computer Solutions WLL Full timeSYSTEM SUPPORT SPECIALIST Roles and Responsibilities We are looking to hire a system support specialist to support and maintain the organization's computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all of the organization's software and hardware equipment while ensuring optimal...
-
Customer Relations Specialist
3 days ago
Manama, Bahrain Karisma Medical Center Full timeMedical center is looking for Customer relations specialist with proven experience in same field. Proficiency in both Arabic and English is essential. **Experience**: - Customer service: 2 years (preferred) **Language**: - Arabic (required) - English (required)
-
Technical Support Specialist
1 week ago
Manama, Bahrain International Payment Services B.S.C Full timeRespond to client inquiries concerning a variety of software products; documenting every customer inquiry and service request. - Provide Tier 1 resolution to incidents which impact system availability, functionality, or performance. - Assist subordinate Specialists and other technical support groups in resolving client calls, incidents, and service tickets...
-
Pastry Junior Sous Chef
1 week ago
Manama, Bahrain Hilton Full timePastry Junior Sous Chef A Junior Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. **What will I be doing?** As a Junior Sous Chef, you are responsible for contributing to menu creation and managing and training the...
-
IT Support Specialist
3 days ago
Manama, Bahrain Script for Information Technology CO WLL Full timeWe are hiring and IT support Specialist. - 5+ years, experience in the field - Bachelor’s degree in computer science, Information Technology, or any related field from an accredited institution - Windows Servers - Active directory - Azure Active directory - Experience in Windows 10, 11. - Experience in office 365 suites. - Good critical thinking and...
-
Bahrain Customer Facing Specialist
1 week ago
Manama, Bahrain Unilever Full timeJob Tile: Bahrain Customer Facing Specialist Location: Khobar / Dammam / Bahrain Job Scope: Key purpose of this role is to establish the customer experience department in Bahrain and ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience end to end cycle from ordering, delivery to...
-
Junior Accountant
6 days ago
Manama, Bahrain Hala App Bahrain WLL Full time**Job Opportunity: Junior Accountant** **Company Name: Hala App Bahrain WLL **Location**: Bahrain **Job Type**: Full-time **Responsibilities**: As a Junior Accountant, you will work closely with our finance department to support various accounting functions, including: - Assisting in the preparation of financial statements - Maintaining accurate records...
-
Customer Service Representative
1 week ago
Manama, Bahrain Restaurant Management Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Contact Center Trainer
1 week ago
Manama, Bahrain Gulf Customer Experience Full time**About the Training Specialist position**: We are looking for a skilled Training Specialist who will enhance the competencies of individual employees by organizing training programs that will boost their workplace performance in alliance with our company's core values. Your duties will include performing training needs assessments, designing and delivering...
-
Junior Business Development Associate
1 week ago
Manama, Bahrain CTM360 Full timeThe Junior Business Development Associate plays a pivotal role in supporting the Business Development function by managing new business opportunities. This position is ideal for a highly motivated and driven individual who is eager to immerse themselves in our work culture, grasp our sales process and future roadmap, and take ownership of the assigned sales...
-
Customer Operations Specialist
3 days ago
Manama, Bahrain Foodics Full time**Who Are We❓** - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...
-
Junior Developer
3 days ago
Manama, Bahrain The 1 Percent Full timeKnowledge of the HTML/CSS.JavaScript/ Python coding languages including Objective-c and swift. - Full lifecycle software development - Programming capability. - A detail-oriented focus with strong analytical and quantitative strengths. - Knowledge of Jira, Git code management tools, CI/CD processes. - Knowledge of software development lifecycle (SDLC)...
-
Administrative Support/customer Service
1 week ago
Manama, Bahrain Project Solutions Full timeWe have an urgent vacancy for Administrative Support/Customer Service in our office in Bahrain. **KEY RESPONSIBILITIES**: *Support with execution of apartment and vehicles *Daily operation of the Sponsorship Services, *Documentation and other administrative jobs *To assist in picking and dropping documents *Administrative task **REQUIREMENTS**: -...
-
Junior Purchaser- Male
1 week ago
Manama, Bahrain Era Projects Full timeWe are seeking a highly motivated and detail-oriented Junior Purchaser to join our growing Procurement team. In this role, you will play a vital role in supporting the procurement process by assisting with sourcing, purchasing, and vendor management activities. **Key Responsibilities**: - Research and identify potential suppliers, evaluate their...
-
Consultant-corporate Customer Support
1 week ago
Manama, Bahrain VAM Systems Full time**VAM Systems **is currently looking for **Consultant-Corporate Customer Support **for our **Bahrain **operations with the following skillsets & terms and conditions: **Qualification**:BA Finance & Banking** **Experience : 1 - 3 years** **Skills** - Working knowledge of MS Office tools like PowerPoint, Word, Excel, etc - Working knowledge about Banking in...
-
Corporate Customer Support
7 days ago
Manama, Bahrain VAM Systems Full time**Company Description** **Job Description** VAM Systems **is currently looking for **Corporate Customer Support **for our** Bahrain **operations with the following skillsets & terms and conditions: **Qualification**:BA Finance & Banking** **Experience : 1 - 3 years** **Skills** - Working knowledge of MS Office tools like PowerPoint, Word, Excel, etc -...