Site Quality Assurance Coordinator
14 hours ago
**Site Quality Assurance Coordinator**
At Arla, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck®, Dano®, Lurpak® and Castello® - names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 2000 employees in the Middle East and Africa and 19,000 global employees at the heart of our business. Every single one of us plays an important role and together we build on our 10bn Euros turnover and establish our position
Do you want to pursue a career in Quality Assurance and play a key role in producing high quality dairy products? Then this could be the start of your career with Arla.
**Position Overview**
The incumbent will have key responsibilities in the areas of Incoming material quality assurance and control, hold and release of raw and packing material, market complaints and process improvement
The role of Quality Assurance Coordinator is to provide the link between production and the Quality Chain Management System necessary for the development of the Bahrain site as a World Class manufacturing facility operating on the Best quality Practices and continuous improvement principles. In doing so, deliver superior internal and external customer value and operating efficiency, through step by step improvement in people, products, processes and systems
**Position Accountability Summary**
- Lead Incoming Packaging & Raw materials inspection process and Release
- Manage the non-conformities arising from Packaging Material (PM), Raw Material (RM). Hold the affected stocks on time, make the decision with regards to affected stock in a timely manner, continually work on the improvements in this area with Suppliers
- Investigate customer/consumer complaints and coordinate timely implementation of the corrective and preventative actions resulting from investigations into customer/consumer complaints and be responsible for trending complaints in order to eliminate recurrent and special problems and ensure that a positive trend in complaints is maintained
- Continually improve the Quality Assurance function by performing internal audits as a tool. Participate in the Benchmarking meetings. Network with other Arla sites and identify & implement the best practices in the plant
- Gathers, monitors, analyses and reports on quality information and data
- Provides relevant reports to site and management as applicable
- Provides risk assessment and crisis management support when appropriate and contributes to the resolution of issues
- Carries out internal and external audit
**Position Requirement Summary**
**_Education, Experience & Specialized Knowledge_**
- University degree in Dairy/Food Science
- In-depth knowledge and understanding of related Quality guidelines
- Minimum 3-5 years of experience in the Dairy/Food industry
- ISO and HACCP Trained
- Good PC Literacy (MS Office), specialized software (SAP and/or Minitab)
- Work experience in the Quality Assurance field is an advantage
- Having knowledge/qualification in six sigma is an advantage
**_Personal Attributes_**
- Communication skills (written and verbal)
- Presenting ability of management reports based on statistical analysis interpretation
- Auditing skills and monitoring skills
- The incumbent should be masterful in:
- Ability to work and manage in a team based environment
- Problem Solving skills & Facilitating the use of continuous improvement tools
- Ability to undertake analytical testing's as required
- Interpretation of process control parameters to Corporate and legal requirements and recommendation of corrective actions if required
- Market Complaints Investigations
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