Manager of Digital Solutions
2 months ago
**Duties and Responsibilities**
**1. Manage and Enhance Digital Applications**
- Manage workflows, user access, and system configurations to optimize functionality and security.
- Oversee the delivery of training programs and user support initiatives, ensuring faculty and staff are equipped to effectively utilize digital tools and systems.
**2. Develop and Implement Digital Solutions**
- Design, develop, and deploy custom digital solutions to address user and organizational requirements.
- Monitor and update systems to ensure reliability, scalability, and alignment with institutional policies.
**3. Ensure Data Governance and Security**
- Implement and maintain robust data governance practices, ensuring compliance with institutional and regulatory requirements.
- Manage access controls and user permissions to maintain data security and integrity.
**4. Optimize Digital Infrastructure and Processes**
- Analyze usage patterns and resource allocation to identify opportunities for cost optimization and performance improvements.
- Regularly review digital systems to enhance efficiency and ensure alignment with operational goals.
**5. Provide Technical Leadership and Support**
- Act as a technical resource for faculty and staff, addressing issues and providing guidance on the effective use of digital tools.
- Mentor team members to build technical expertise and foster innovation in developing solutions.
**6. Contribute to Strategic IT Initiatives**
- Collaborate on the development and refinement of IT policies, procedures, and documentation.
- Support the institution’s strategic goals by aligning digital solutions with organizational needs and objectives.
**Requirements**:
**Qualification and Experience**:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- A graduate degree in a related field is desirable.
- Professional certification in a related field is desirable.
- Minimum of 6 years of experience in information technology management, preferably in an academic or higher education setting.
**Skills and Competencies**:
- Strong communication and relationship building skills with peers, leadership, and external constituents, including the business community.
- Knowledge of industry best practices and emerging trends in information technology.
- Ability to work independently and responsibly while managing numerous projects simultaneously.
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