General Manager

5 months ago


Riffa, Bahrain Love Churros London Full time

**LOVE CHURROS LONDON recruiting for Store Manager for our first store in Bahrain.**
- **About us**_
Founded in London in 2015, Love Churros London is a vibrant and unique group of kiosks, kitchens, food trucks and pop ups WORLDWIDE. We open early, we close late and serve at an electric speed. Serving filled, looped and straight churros with a delicious dipping sauce, along with other sweet treats.
- **Job summary**_
General manager is responsible for overseeing the daily operations of a stand-alone retail location by ensuring strategic goals are met by setting best operational practices, offering best customer experience delivered by the whole team, managing employees and ensuring overall profitability of the outlet.
- **Responsibilities**_
- Oversee day-to-day operations
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Set processes for successful operation
- Ensure employees work productively and develop professionally
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Direct the employee assessment process
- Prepare regular reports for upper management
- Ensure staff follows health and safety regulations
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
- **Skills and competencies**_
- Experience as a General Manager in food and beverage or similar executive role
- Planning and budgeting
- Knowledge of business process and functions (finance, HR, procurement, operations etc.)
- Strong analytical ability
- Excellent communication skills
- Outstanding organisational and leadership skills
- Problem-solving aptitude
- Possess team leader, mentor and motivational qualities
- Experience in delivering excellent customer service
- Ensuring quality and safety protocols are followed

**Job Types**: Full-time, Permanent

**Experience**:

- food and beverage: 1 year (preferred)
- management: 1 year (required)
- customer service: 3 years (required)


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