Front Office Executive

1 week ago


Manama, Bahrain JC Group Full time

RESPONSIBILITES

Ensures front desk is tidy and presentable with all necessary material (pens, forms, paper etc.).
- Greets and welcome guests/ residents, ensuring entering details of guests & monitoring their movement within the premises.
- Answers questions and address complaints, providing solution/ advise at the first instance.
- Keep up-to-date information of the property, such as amenities, rules and regulations, nearby places etc. so as to inform tenants/ guests when asked.
- Answer all incoming calls and redirect them to concerned individual or keep messages & handling correspondence.
- Receives letters, packages etc. and distributes them, on time, maintaining an up-to-date registry.
- Keeps updated records and files both in hard and soft copies, updating related systems.
- Liaise with main office for resident contract, ensuring residents sign them.
- Advise related parties for renewal of agreements.
- Guides guests, showing them the building and its rooms for obtaining tenants.
- Update tenants and guests, of rules and regulations of the property.
- Assists in arranging for laundry requirements of tenants.
- Assists in communication to housekeeping team and maintenance team of any tenant’s requirements or complaints, informing them when tenants/ guests leave to do the needful.
- Ensures safety of the property by constantly checking CCTV cameras, issuing door access & parking access, checking in and out of guests/ tenants, etc.
- May be required to visit different levels of the premises for a routine check.
- Ensures collection of monthly rent (cash/ cheque), ensuring timely invoice are provided, informing management if there is a failure to pay rent, depositing such rent to Finance on a daily basis.
- Will be required to handle petty cash ensuring proper paper work and approval are in place.
- Record, maintain any incident reports, highlighting the same to management in a regular basis.
- Typing out and preparing related/ required reports.
- Assist in recruiting & training of new staff both in front office & housekeeping team.
- May be required to take up other ad-hoc responsibilities.

QUALIFICATIONS

Proven experience as front desk representative, agent or relevant position
- Must have minimum 1-year experience in the hospitality industry
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping, MS Office (especially Excel and Word)
- Proficient communication in English (oral and written)
- Strong people skills and problem-solving skills.
- Good organizational and multi-tasking abilities.
- Customer service orientation.
- High School diploma; additional qualifications will be a plus.
- Knowledge of various currency & exchange rates.

**Job Types**: Full-time, Permanent

Pay: BD150.000 per month

Application Deadline: 24/11/2021



  • Manama, Bahrain ERA PROJECTS Full time

    A leading Real Estate developer company in the kingdom of Bahrain is looking for an experienced Receptionist/ Front Office Executive. - Greeting and assisting of clients/ visitors in a professional and friendly manner - Direct persons to correct destination - Direct phone inquiries to the appropriate staff members - Maintain the reception area neat and...

  • Front Office

    2 weeks ago


    Manama, Bahrain EP Full time

    Job Overview: The Front Office Executive is responsible for managing the front desk operations and ensuring a professional and welcoming environment for clients, visitors, and employees. This role serves as the first point of contact for inquiries and oversees administrative tasks, communication, and customer service. Key Responsibilities: **1. Reception...


  • Manama, Bahrain Gulf Court Hotel Full time

    **Main responsibilities**: - Ensures that all Front Office Standards of Service & Operational Procedures are adhered. - Assigning the shift duties among colleagues then following up on the correct and complete execution of those tasks. - Ensure accurate registration for all guests checking in and revise all registration cards. - Revise all cashiers’ paper...

  • Front Office Manager

    2 weeks ago


    Manama, Bahrain Hilton Full time

    Front Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...


  • Manama, Bahrain Cluster Inter. Hotels Full time

    To overview and ensure the smooth operation of all the activities of the front office To monitor and review the checklist of all the arrival and departures To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services To handle the booking and reservation duties and to resolve issues if there are any...

  • Front Office Agent

    4 weeks ago


    Manama, Bahrain Al Manzil Hotel Full time

    The Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. She/he will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24...


  • Manama, Bahrain Hilton Full time

    Front Office Supervisor A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the...


  • Manama, Bahrain Ibis Seef Manama Full time

    To ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill. To carry out all the day-to-day Front Office operations associated with the guests. To manage the hotel petty cash and the sale of rooms in he hotel. To assist the Guest...

  • Front Office Agent

    3 weeks ago


    Manama, Bahrain Onyx By Rotana Full time

    We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Front Office Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...


  • Manama, Bahrain the Grove Hotel and Conference Center Full time

    Front office supervisors can play an important role in creating a positive customer experience by ensuring that the front desk is well-staffed and equipped to handle customer requests. They can also be responsible for training other employees on how to provide excellent customer service. - Ensuring that company policies and procedures are followed by all...

  • Front Office Intern

    4 weeks ago


    Manama, Bahrain Hilton Full time

    A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Front Office Manager

    4 weeks ago


    Manama, Bahrain Naturecene Full time

    The Front Office Manager plays a pivotal role in launching our eco-luxury resort, overseeing every guest detail from reservations to check-out. Responsibilities include creating top-notch policies, training staff for exceptional service, and handling guest needs. Beyond the front desk, the role will manage marine operations with a focus on sustainability....


  • Manama, Bahrain Hilton Full time

    Front Office Supervisor Position Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across...


  • Manama, Bahrain Al Manzil Hotel Full time

    The Front Office Receptionist reports directly to the Front Office Supervisor. The Front Office Receptionist is dynamic and efficient and serves all guests with a professional, warm and positive attitude. You will welcome guests as they arrive at the hotel and ensure to provide assistance at all times. The Front Office Receptionist shifts rotate 24 hours a...


  • Manama, Bahrain Hilton Full time

    Position Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations). Duties &...

  • Front Office Manager

    4 weeks ago


    Manama, Bahrain Hilton Full time

    A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...


  • Manama, Bahrain Ramee Group of Hotels Full time

    Free food, room, local trasport and work visa from company side. **Job Types**: Full-time, Permanent **Salary**: BD180.000 - BD200.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required) **Experience**: - front office: 2 years (required)

  • Front Office Manager

    2 weeks ago


    Manama, Bahrain Career Maker Full time

    **Front Office Manager Responsibilities**: - Supporting, training, and supervising front office staff. - Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. - Handling customer complaints and special requests. - Scheduling staff shifts and managing other HR-related tasks. - Maintaining an orderly...


  • Manama, Bahrain Esnad General Trading Full time

    A reputed company is urgently in need of Front Desk Receptionist/Office Assistant with the following qualification: - At least College graduate with Receptionist or Front office proven experience. - Proficiency in Microsoft Office. - Hands on experience with office equipment. - Solid written and verbal communication skills. - Customer service attitude,...


  • Manama, Bahrain ERA PROJECTS Full time

    Job Description: - Greeting and assisting of clients/ visitors in a professional and friendly manner - Direct persons to correct destination - Direct phone inquiries to the appropriate staff members - Maintain the reception area neat and tidy - Perform other clerical front office duties such as filing, photocopying, scanning, faxing etc. - Prepare the...