Front Desk Associate

2 days ago

Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

We are seeking a highly organized and personable individual to join our team as a Front Desk Associate. The ideal candidate will possess exceptional communication and customer service skills, with a genuine passion for creating a warm and welcoming experience for clients.

Key Responsibilities:

  • Greet clients warmly and professionally, ensuring a positive and memorable first impression
  • Answer phone calls promptly and courteously, effectively directing inquiries to the appropriate department or team member
  • Schedule appointments efficiently, managing the clinic's calendar with flexibility and attention to detail
  • Conduct smooth and efficient client check-in procedures, updating client information accurately within our electronic medical records system
  • Process payments and issue receipts with accuracy and professionalism
  • Maintain a clean, organized, and inviting reception area that reflects the high-quality aesthetic experience
  • Assist with various administrative tasks, including filing, data entry, and record-keeping, ensuring all information is maintained securely and confidentially
  • Collaborate effectively with other team members to ensure the seamless and efficient operation of the clinic
  • Maintain the strictest confidentiality of all client information in accordance with relevant data privacy regulations

Qualifications:

  • High school diploma or equivalent
  • Prior experience in a medical or healthcare setting is highly preferred, with a strong interest in the aesthetics industry a significant advantage
  • Proven ability to multitask effectively and thrive in a fast-paced environment
  • Strong attention to detail and exceptional organizational skills
  • Fluency in both Arabic and English, both written and spoken, is essential

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