Commercial Lead
3 days ago
Jumeirah Group, a renowned leader in the hospitality industry, has established itself as a trailblazer in luxury travel for over two decades.
Our iconic destinations, such as Burj Al Arab Jumeirah, have redefined the concept of exceptional service, innovative dining experiences, and striking architecture and design.
We operate a diverse portfolio of 23 properties across the Middle East, Europe, and Asia, employing a multinational team of over 8,000 colleagues from more than 106 nationalities.
About The JobWe are seeking a highly skilled Sales and Marketing Director to join our dynamic team.
This role requires a seasoned professional who will lead sales and marketing efforts, ensuring effective departmental operations and achieving business objectives.
The successful candidate will support our annual business plan, drive revenue growth, and enhance guest satisfaction.
Main Responsibilities:- Effectively communicate business goals and updates across teams.
- Possess comprehensive knowledge of our offerings, including rooms, restaurants, conference, and event facilities, as well as market rates.
- Maintain open communication channels to address customer feedback, collaborating with relevant departments for timely resolution.
- Develop innovative ideas to improve guest satisfaction and service quality.
- Monitor guest feedback closely, communicating results, and recommend improvements.
- Participate in training programs to enhance personal and departmental standards.
- Ensure team members possess necessary skills to meet or exceed expectations.
- Propose modernization of equipment, service methods, and presentation to enhance guest satisfaction.
We seek an ideal candidate with the following experience and qualifications:
- A degree in Business Administration and/or Hospitality Management.
- At least five years of experience in international luxury hospitality, preferably with exposure to the MENA region.
- Proven leadership and strategic planning skills within Sales, Marketing, and Revenue teams.
- Experience in commercial planning and execution.
We offer a competitive tax-free salary in Bahraini Dinar (BHD), paid in local currency, excellent leave and healthcare package, flights home, accommodation allowance, life insurance, and exclusive discounts across our properties globally.
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