Senior Revenue Growth Manager
2 weeks ago
As a Senior Revenue Growth Manager at RESO, you will play a pivotal role in maximizing revenue from key accounts for our hotel properties. Reporting to the Cluster Director of Sales & Marketing, your primary objective will be to drive sales growth by fostering strong relationships with existing clients and identifying new business opportunities.
Key Responsibilities:
- Coordinate sales activities under the direction of the Director of Sales and Marketing (DOSM) to ensure seamless day-to-day operations of the Sales Department.
- Develop and maintain valid call objectives and relevant action plans for each key account, ensuring timely follow-up and execution.
- Proactively identify and pursue new business opportunities, adhering to the established sales process to convert them into productive accounts.
- Maintain accurate activity and rate information for each account, staying up-to-date on client requirements.
- Respond promptly to group and events inquiries, facilitating smooth handovers to the Events Team and ensuring accurate communication with internal departments.
- Secure timely payment and manage pending invoices efficiently.
- Effectively communicate client needs to all necessary internal departments, guaranteeing exceptional guest service delivery.
- Renegotiate agreements within established guidelines for all corporate accounts, meeting agreed timeframes.
- Ensure precise follow-up and communication with both reservations and accounting departments, as well as confirmation to clients.
- Guarantee property rates sheets are consistently accurate.
- Proactively address group/banqueting requests, verifying space and rates in coordination with the Meetings Coordinator.
Requirements:
At least 2 years of experience in a similar role; local experience is essential.
About RESO
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